General Manager *Brand New Centre!*

Splitsville Entertainment Inc.; Toronto; In loco; CAD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

3 weeks vacation (increasing to 4)

Bonus opportunity

Discounts on food and $1 bowling

In-house training pathways

Financial long service awards

Medical and dental benefits

RRSP matching plan

Mental health support benefits

Descrizione del lavoro

Splitsville Entertainment Inc. in Toronto is seeking a General Manager to launch and lead a brand-new centre. You will create a safe, fun environment for your team and guests while shaping the customer experience and daily operations.

You will drive financial and commercial performance across bowling, dining, amusements and bar, owning budget and KPIs, and inspiring your people through coaching and hands-on leadership.

Competenze

• Hands-on General Manager experience in leisure or hospitality preferred.
• Proven ability to manage a multi-million dollar budget.
• Strong leadership with focus on service and team development.

Mansioni

• Lead and develop a busy centre from day one.
• Drive revenue across all streams: bar, diner, amusements and bowling.
• Ensure safety, guest satisfaction, and operational standards.
• Meet or exceed budget and KPI targets.

Conoscenze

Hands-on leadership

Budget management

Operational excellence

Customer experience

Team coaching

Descrizione del lavoro

Are you an ambitious General Manager ready to lead the launch of a brand-new centre and make your mark from day one? Do you thrive in an autonomous leadership role where you can build a high-performing team, shape the customer experience, and drive business success? Are you looking to join a financially stable and rapidly growing organisation that is committed to investing in its people and creating exciting long-term career opportunities?

The Why...

Join Splitsville as a General Manager and in return you'll get:

• 3 weeks of vacation - increasing to 4 after one year of service
• The opportunity to earn bonus
• Discounts on food and $1 bowling
• Access to our in-house training pathways
• Financial long service awards
• Medical and dental benefits
• RRSP matching plan
• Mental health support benefits

The What...

As a General Manager for Splitsville, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and guests.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our guests and keeps them coming back for more.

To be successful, you should have:

• Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
• Experience managing a budget size of at least $1.5m
• A relentless approach to delivering the best operational standards in the industry
• Evidence of optimising sales and performance of a business unit
• A passion for people, with evidence of coaching, developing, and progressing your team
• An empathetic and compassionate approach
• Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
• Willingness to work nights and weekends

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.