General Manager

Hollywood Bowl Group; Southwestern Ontario; Sur place; CAD 90 000 - 110 000; Plein temps

Avantages offerts par ce poste

Vacation 3–4 weeks

Bonus potential

Food discounts

Bowling $1

In-house training pathways

Long service awards

Medical & dental benefits

RRSP matching

Mental health support

Résumé du poste

Splitsville Entertainment is seeking a hands-on General Manager to lead one of our busy Canada centres. You’ll create a safe, fun, and vibrant environment for your team and guests, while owning day-to-day operations across all revenue streams.

You’ll drive financial performance, manage a budget around the $1M mark, coach your people, and deliver standout service on nights and weekends in a fast-paced setting.

Qualifications

• Hands-on General Manager experience in leisure, hospitality, or retail
• Proven ability to manage a budget of $1M+
• Strong focus on operational standards and guest experience
• Track record of improving sales and overall performance
• Demonstrated coaching, development, and team progression skills
• Empathetic, proactive, and adaptable leadership style
• Willingness to work nights and weekends

Responsabilités

• Run one busy centre and create a safe, fun, and vibrant environment for your team and guests.
• Drive financial and commercial performance across all revenue streams: bar, diner, amusements, and bowling.
• Meet budget and KPIs while delivering profit and sharing in the success.
• Coach, lead, motivate, and inspire the team to deliver outstanding service.

Connaissances

Budget ownership

Leadership

Operations management

Sales optimization

People development

Resilience & adaptability

Nights & weekends availability

Description du poste

Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

The Why...

Join Splitsville as a General Manager and in return you'll get:

• 3 weeks of vacation - increasing to 4 after one year of service
• The opportunity to earn bonus
• Discounts on food and $1 bowling
• Access to our in-house training pathways
• Financial long service awards
• Medical and dental benefits
• RRSP matching plan
• Mental health support benefits

The What...

As a General Manager for Splitsville, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and guests.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our guests and keeps them coming back for more.

To be successful, you should have:

• Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
• Experience managing a budget size of at least $1m
• A relentless approach to delivering the best operational standards in the industry
• Evidence of optimising sales and performance of a business unit
• A passion for people, with evidence of coaching, developing, and progressing your team
• An empathetic and compassionate approach
• Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
• Willingness to work nights and weekends

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.