General Manager

Drury Hotels; Burlington; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading hotel chain is seeking a General Manager in Burlington to provide exceptional leadership and guest service. The role involves recruiting and developing team members, managing hotel operations, and ensuring high-quality service. Candidates should have a Bachelor's degree and supervisory experience in the hospitality industry.

Benefits

Semi-annual bonus based on hotel and company performance

Quarterly bonus based on hotel service scores

Flexible scheduling

Paid time off

Hotel discounts and free room nights

Company-matched 401(k)

Qualifications

• Minimum of three-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Responsibilities

• Provide expert leadership across all departments of the hotel.
• Recruit, train, develop, and coach team members.
• Deliver on key business metrics of quality, service, profitability, and team.

Skills

Leadership

Guest Service

Critical Thinking

Education

Bachelor’s degree in hospitality, business, or related field

Job description

1767 Glidewell Drive - Burlington, North Carolina 27215

YOU BELONG AT DRURY HOTELS

Be valued for what you do and who you are ... and well compensated for all you accomplish.

Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 27 states. But our dedication to treating guests and team members like family has never wavered.

WHAT YOU CAN EXPECT FROM US

Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores.

Career growth - Mentorship, cross-training, development plans, management training, and more - over 200 internal promotions this year.

Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program.

Retirement - Company-matched 401(k).

Work-life balance - Flexible scheduling, paid time off, hotel discounts, and free room nights.

As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values, and goals by taking exceptional care of our team members who take exceptional care of our guests.

WHAT YOU WILL DO

Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service.

Recruit, train, develop, and coach team members to excel in their career growth.

Deliver on key business metrics of quality, service, profitability, and team.

Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.

Role model quality assurance best practices each day with the team and consistently meet or exceed all measures.

Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement.

WHAT WE EXPECT OF YOU

Passion to serve others and exceed our guests’ expectations.

Bachelor’s degree in hospitality, business, or related field preferred.

Minimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferred.

Rise. Shine. Work Happy.

Apply Now.

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