General Manager II - Distribution

DHL Germany; Brantford; On-site; CAD 80,000 - 120,000; Full time

Job summary

DHL Supply Chain is seeking a General Manager II for its distribution operations in Brantford, Ontario. This role involves overseeing warehouse operations, optimizing processes, and leading a team to ensure efficiency and safety. The ideal candidate will have significant managerial experience and a strong background in supply chain logistics, contributing to the company's reputation as a leader in contract logistics.

Qualifications

• 5+ years managerial/supervisory experience required.
• 2+ years in supply chain, warehousing or distribution environment required.
• Experience in Third Party Logistics (3PL) preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse.
• Develop and implement strategies to optimize warehouse processes.
• Lead and motivate a team of Operations Managers and staff.

Skills

Leadership

Strategic Planning

Cost Management

Customer Relationship Management

Safety Compliance

Education

Bachelor’s degree or equivalent

Tools

Warehouse Management Systems (WMS)

Job description

General Manager II - Distribution

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Job Description:

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Required Education and Experience

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.