General Help, Full Time

Chartwells - Mohawk College Stoney Creek; Hamilton; On-site; CAD 21,000 - 26,000; Full time

Job summary

Chartwells - Mohawk College Stoney Creek is hiring for a Tim Hortons crew. You will provide friendly customer service, handle orders, operate the POS, and contribute to daily cafe operations.

Responsibilities include beverage and food prep, stock, maintaining a clean area, following food safety rules, and assisting with opening/closing. Availability for varied shifts is required.

Qualifications

• Previous customer service experience preferred.
• Cash handling and POS familiarity.
• Food and beverage preparation following recipes.
• Stocking, cleaning and maintaining a tidy service area.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide friendly, professional service to students, staff and visitors.
• Take orders accurately and process cash, debit and credit transactions.
• Prepare and serve Tim Hortons beverages and food items.
• Operate POS equipment and ensure accurate transactions.
• Restock supplies and maintain a clean, organized area.
• Assist with opening/closing duties and safety compliance.

Skills

Customer service

Cash handling

Food preparation

POS operation

Teamwork

Shift flexibility

Tools

POS system

Job description

17413-Mohawk-Stoney Creek | 17413
481 Barton St. E.
STONEY CREEK, ON L8E 2L7, CAN

Description

Position Description & Key Duties

Employees working in the Tim Hortons unit are responsible for providing excellent customer service while supporting the daily operations of the location. Employees must be available to work a variety of shifts based on operational requirements.

Key Responsibilities:

• Provide friendly, professional and efficient customer service to students, staff, faculty and visitors.


• Take customer orders accurately and process cash, debit and credit transactions.


• Prepare and serve Tim Hortons beverages, including coffee, tea, specialty beverages and cold drinks, following established recipes and procedures.


• Prepare and assemble food items, sandwiches, baked goods and other menu items according to Tim Hortons and Chartwells standards.


• Operate POS equipment and ensure all transactions are processed accurately.


• Maintain a clean, organized and well-stocked service area throughout the shift.


• Restock food, beverages, cups, lids, condiments, packaging and other supplies as required.


• Monitor product levels and communicate shortages or replenishment needs to the supervisor.


• Follow all food safety, sanitation, personal hygiene and workplace health and safety requirements.


• Complete cleaning duties, including counters, equipment, floors, work areas, dining areas and other assigned areas.


• Follow proper procedures for food preparation, storage, temperature control, rotation and waste.


• Assist with opening and closing duties, including preparation of the unit, stocking, cleaning and securing the area.


• Work efficiently during busy periods while maintaining accuracy and a high level of customer service.


• Respond to customer questions and concerns in a professional and respectful manner and seek assistance from a supervisor when required.


• Work cooperatively with team members and assist in other areas of the operation as business needs require.


• Follow all company, campus and unit policies and procedures.


• Perform other related duties as assigned by management.

Availability Requirement:

Employees must be able to have the flexibility to work varying shifts, including opening, daytime and closing shifts, based on operational requirements.