GENERAL HELP-AIDE GENERALE

Eurest; Toronto; On-site; CAD 22,000 - 32,000; Part time

Job summary

Eurest, located at 101 Humber College Blvd in Etobicoke, is seeking a hospitality-focused team member. You will take guest orders, prepare beverages and food items, and maintain high cleanliness and safety standards in a fast-paced setting.

You will operate kitchen equipment, stock supplies, and ensure timely service while delivering exceptional guest experiences. Experience in guest service is an asset, and the role requires teamwork and reliability.

Qualifications

• Demonstrates a passion for hospitality and creating guest experiences.
• Able to work under pressure while maintaining food safety standards.
• Enjoys serving, making food and beverages, and good time management.
• Able to learn operating equipment and lift up to 25 lbs in cold environments.

Responsibilities

• Take orders from guests with hospitality and strong product knowledge.
• Prepare beverages according to standards, including lids and pots.
• Prepare bagels, wraps and sandwiches following proper builds and food safety.
• Operate ovens/egg cookers and prepare baked items.
• Ensure all showcase specifications are met and stocked.
• Maintain cleanliness of production and BOH/FOH areas daily.
• Receive and store inventory during delivery and stock FOH daily.
• Maintain cleanliness of restaurant interior, exterior, dining room and restrooms.
• Maintain equipment cleanliness and ensure speed of service to meet guests’ needs.
• Address guest concerns promptly and resolve issues to their satisfaction.

Skills

Hospitality mindset

Customer service

Food safety

Team player

Punctuality

Job description

23731-Etobicoke Gen Hosp | 23731
On the Go/Tim Hortons
101 Humber College Blvd.
ETOBICOKE, ON M9V 1R8, CAN

Description

Job Summary

Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations.

The hourly wage for this role is $18.62. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About you

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.