General Help/ Barista

COMPASS GROUP CANADA; Ottawa; Hybrid; CAD 21,000 - 28,000; Full time

Job summary

COMPASS GROUP CANADA in Ottawa is seeking a General Helper/Barista who will prepare, present and serve meals and drinks, ensuring quality and presentation.

You will take orders with hospitality, make beverages, keep the production and back-of-house areas clean, manage inventory, and maintain a fast, friendly service pace. No prior Canadian work experience required; AI tools may be used in screening. This role offers learning opportunities and team collaboration.

Qualifications

• Experience in guest service is an asset.
• Able to carry boxes up to 25 lbs in a cold environment.
• Ability to learn operating various equipment and maintain cleanliness.
• Demonstrates hospitality and strong time management.

Responsibilities

• Take orders from guests with hospitality and product knowledge.
• Prepare beverages according to standards, including lids and pots.
• Clean production and back-of-house areas daily.
• Receive and store inventory during delivery and stock FOH daily.
• Maintain a clean restaurant interior and equipment.
• Maintain speed of service with urgency to fill orders.
• Address guest concerns and resolve issues promptly.

Skills

Hospitality

Guest Service

Food Safety

Time Management

Beverages

Teamwork

Job description

Job Summary:

As a General Helper/Barista you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

As a General Helper/Barista, you will:

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About you:

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.
• Ability to cross-train and assist in other outlets to support business operations