Future Personal Banking Advisor

TD; Toronto; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD Canada Trust is hiring a Personal Banking Associate Trainee in Scarborough, Ontario. You’ll engage customers, handle daily banking needs, and refer complex questions to the right staff. The role emphasizes customer service, digital banking education, and teamwork within a TD branch.

You will participate in a training program designed to develop product knowledge, sales skills, and compliance awareness while supporting frontline staff with routine banking operations.

Qualifications

• High School diploma or equivalent.
• Post-secondary degree preferred.
• Proficiency with MS Office and branch software.

Responsibilities

• Engage customers with day-to-day banking needs and transactions.
• Guide customers to the right staff for solutions.
• Educate customers on digital banking tools (mobile, online).
• Support frontline staff with cash and non-cash transactions.
• Ensure accuracy and compliance with TD policies.

Skills

MS Office proficiency

Strong communication

Customer service

Banking knowledge

Education

High School Diploma

Post-Secondary or Undergraduate degree preferred

Tools

Branch software

Internet

Job description

TD Canada Trust is hiring a Personal Banking Associate Trainee in Scarborough, Ontario. You’ll engage customers, handle daily banking needs, and refer complex questions to the right staff. The role emphasizes customer service, digital banking education, and teamwork within a TD branch.

You will participate in a training program designed to develop product knowledge, sales skills, and compliance awareness while supporting frontline staff with routine banking operations.