Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Calgary; Remote; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Fully Remote Customer Service Associate to join their dynamic team. This role offers exciting career growth opportunities and a flexible work environment. The ideal candidate will possess excellent communication skills and a positive attitude, ready to provide exceptional service to customers. You will be responsible for addressing customer inquiries, resolving complaints, and collaborating with various teams. If you're eager to learn and grow in a supportive culture, this position is perfect for you!

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Prior experience in customer service or sales is a plus.
• Excellent communication skills are essential for this role.

Responsibilities

• Respond to customer questions and concerns.
• Handle customer complaints with patience and professionalism.
• Collaborate with sales teams to meet customer needs.

Skills

Verbal Communication

Written Communication

Customer Service

Problem Solving

Attention to Detail

Job description

Fully Remote Customer Service Associate
Location: Canada / Full time

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

• Respond to customer questions and concerns
• Handle customer complaints, issues, or concerns with patience and professionalism
• Suggest products or services that align with customer needs or preferences
• Be detail-oriented and collaborate with other teams such as sales

What We’re Looking For

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Accuracy when entering customer information
• Prior experience in customer service, sales, or any customer interaction role is a plus, but training will be provided for the right attitude and skills

Excited to learn more about your talents? Submit your application and join our growing team!