Full Time Supervisor

Autismservices; La Ronge; On-site; CAD 42,000 - 64,000; Full time

Job summary

Autismservices in Saskatchewan seeks a dynamic Supervisor to lead daily store operations in our cannabis retail setting. You will manage staff, ensure top customer service, and drive sales through effective processes and policy adherence.

You will train and coach teams, handle merchandising and inventory, monitor performance data, and maintain safety standards to support business goals in a fast-paced environment. This role requires strong leadership and communication skills.

Qualifications

• Proven supervising or retail management experience with a strong background in team management and customer service.

Responsibilities

• Lead and supervise daily store operations, ensuring smooth workflow and policy adherence.
• Coach and evaluate staff through training and performance reviews.
• Oversee merchandising and inventory to optimize sales.
• Address customer inquiries and resolve complaints with excellent service.
• Process sales, returns, and inventory updates using POS systems.
• Monitor sales performance and implement growth strategies.
• Ensure safety standards and company policies are followed in cannabis retail.

Skills

Leadership

Staff management

Customer service

Communication

Problem-solving

Tools

POS systems

Merchandising

Job description

Job Overview

We are seeking a dynamic and experienced Supervisor to lead and manage daily operations within our retail environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of store management. This role involves overseeing staff, ensuring excellent customer service, managing sales strategies, and maintaining operational efficiency to meet business goals.

Duties

• Lead and supervise daily store operations, ensuring smooth workflow and adherence to company policies.
• Manage and motivate team members through effective training, coaching, and performance evaluations.
• Oversee merchandising and inventory management to optimize sales.
• Handle customer inquiries, resolve complaints, and ensure high levels of customer satisfaction through exceptional service.
• Utilize POS systems for sales transactions, returns, and inventory updates.
• Monitor sales performance, analyze data, and implement strategies for sales growth.
• Oversee budgeting activities and ensure operational costs are maintained within set parameters.
• Ensure compliance with safety standards and company policies at all times in the cannabis industry.

Qualifications

• Proven supervising or retail management experience with a strong background in team management and customer service.
• Excellent communication skills; bilingual or multilingual abilities are a plus.
• Proficiency in POS systems, merchandising, pricing strategies, and cash handling procedures.
• Strong organizational skills with the ability to manage time effectively across multiple responsibilities.
• Leadership qualities with the ability to motivate teams and foster a positive work environment.
• Exceptional problem-solving skills with the capacity to handle customer concerns professionally.
• Ability to work under pressure while maintaining attention to detail in a fast-paced retail setting.