Full-Time Sales Associate (McArthurGlen Designer Outlet)

The SWATCH Group; Toronto, Richmond; On-site; CAD 25,000 - 28,000; Full time

Job summary

The Swatch Group in Toronto, Canada is hiring for an Hour Passion Sales Associate. You report to the Store Manager, drive sales, and act as an ambassador while upholding core competencies and integrity.

The position offers a starting base pay of $17.90 per hour plus a monthly performance bonus and requires full-time availability. Responsibilities include customer service and sales generation, store operations, visual merchandising, and strict adherence to safety and store policies.

Qualifications

• Experience delivering high-quality customer service.
• Ability to meet sales targets with strong product knowledge.
• Experience with POS and daily store operations.
• Commitment to compliance and safety.

Responsibilities

• Provide outstanding customer service and help customers achieve sales targets.
• Process sales, returns, and assist with inventory and store policies.
• Assist in maintaining store visuals and keep areas clean and organized.
• Uphold workplace safety standards and procedures.

Skills

Customer service

Sales

POS operations

Product knowledge

Teamwork

Job description

Job description

As an Hour Passion Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Ambassador while embodying Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $17.90 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS

Employment Status:

Full-Time: Up to 40 hours per week . Must maintain open availability to meet the needs of the business and may be required to work more than 29 hours per week, including certain holidays and blackout dates.