Part-Time Customer Consultant - McAruthurGlenn

The Body Shop; Richmond; Hybrid; CAD 25,000 - 28,000; Full time

Job summary

The Body Shop in Richmond, BC is seeking a store associate to deliver outstanding customer service, drive sales, and create engaging shopping experiences for every guest.

You will maintain an appealing store presentation, stay informed about products and promotions, and work with a friendly team to meet targets while fostering a positive store atmosphere.

Open evening, weekend, and holiday availability is required to support busy periods; training is provided.

Qualifications

• Experience in delivering friendly, proactive customer service.
• Ability to explain product benefits and promotions clearly.
• Strong communication and interpersonal skills.
• Willingness to learn about inventory and store policies.

Responsibilities

• Support Store Management to drive sales and profits through excellent service.
• Maintain clean, well-stocked shelves and visually appealing displays.
• Engage with customers and make informed product recommendations.
• Collaborate with team to meet and exceed sales targets.
• Stay informed on product knowledge, promotions and store policies.

Skills

Customer service

Sales driven

Product knowledge

Communication

Teamwork

Job description

Salary: $18.25 Annually

Role Overview:

As part of our dedicated store team, you will deliver excellent customer service, achieve strong sales results, and create engaging customer experiences.

Key Job Accountabilities:

• Support the Store Management team in driving sales and profit within the store through the delivery of excellent customer service
• Maintain the visual presentation of the store, ensuring the store is clean and organized, and the shelves are well stocked
• Engage with customers and make product recommendations based on their specific needs
• Work collaboratively with team members to meet and exceed sales targets
• Stay up to date on product knowledge, current sales and promotions, and store policies
• Interest and ability to connect with customers to drive customer engagement
• Understanding of sales and customer service practices
• Excellent communication and interpersonal skills
• Team player with a strong work ethic and eager to learn
• Open availability for evening, weekend, and holiday shifts.

Physical Requirements:

• Must be able to stand and walk for extended periods (up to 4 hours per shift)
• Ability to lift and move products up to 25 lbs.
• Frequent reaching, bending, crouching as required