Retail Sales Associate - McArthurGlen Outlets

Banana Republic; Richmond; On-site; CAD 24,590 - 25,485; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A leading retail brand in Metro Vancouver is looking for a Brand Associate to enhance customer experiences and drive sales through engagement. This role involves assisting customers with excellent service, promoting loyalty programs, and maintaining a positive store environment. Candidates should be flexible in their schedules and passionate about retail. Various benefits include a generous merchandise discount and comprehensive health coverage.

Qualifications

• Ability to effectively interact with customers and team.
• Passion for retail and thriving in a fast-paced environment.
• Willingness to work flexible schedules including weekends.

Responsibilities

• Provide excellent customer service resulting in brand loyalty.
• Engage with customers to drive sales using suggestive selling.
• Support various store operations and maintain organized work area.

Skills

Customer service

Effective communication

Problem solving

Sales skills

Flexibility

Job description

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.*
• See more of the benefits we offer.

For eligible employees

Hourly Range: $17.85 - $18.50 CAD

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.