Full Time Receptionist

The 401 Group; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the automotive industry is seeking a Customer Service Representative for its Cambridge location. The role includes managing calls, processing payments, and providing an excellent first impression for customers. The ideal candidate will have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment.

Benefits

Health & wellness benefits

Employee discounts on parts and services

Employee referral bonuses

Individual and team coaching

Opportunities for career growth

On-site parking

Qualifications

• High school diploma or equivalent required.
• Strong communication skills, professionalism, and maturity expected.
• Experience with multi-line phones is an asset.

Responsibilities

• Answering a high volume of incoming calls on a multi-line phone.
• Receiving payments from customers.
• Greeting customers with a friendly voice.

Skills

Communication skills

Multitasking

Time-management

Professionalism

Computer skills

Education

High school diploma or equivalent

Job description

At the 401 Group of Companies, we focus on who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of their daily lives.

Location: 2200 Eagle St N, Cambridge ON

Wage: $19-$20 per hour

Hours: Full Time - Monday-Friday 8:00 am-5:00 pm

We are seeking someone with a positive and energetic personality! In this role, you are the first person our customers meet when they enter our doors, and we want to ensure everyone receives a warm welcome and a bright smile.

What You Will Be Doing:

• Answering a high volume of incoming calls on a multi-line phone and directing them to the appropriate department
• Receiving payments (cash, checks, credit cards) from customers
• Greeting customers with a clear, friendly voice and professional demeanor
• Handling licensing paperwork
• Performing additional duties as assigned
• Preparing daily production reports and balancing tills

What You Bring to the Table:

• High school diploma or equivalent
• Strong communication skills, professionalism, and maturity
• Multitasking and time-management skills with the ability to prioritize
• Above-average computer skills
• Experience with multi-line phones is an asset
• Valid driver’s license and acceptable driving record
• Dealership experience is not required but considered an asset

Why Work for Us?

• The 401 Group of Companies is privately owned and 100% Canadian
• 20+ state-of-the-art facilities, including a call centre and a centralized service hub
• A high-energy, fast-paced, and fun work environment with initiatives and rewards
• Individual and team coaching, mentoring, and training
• Opportunities for career growth and advancement
• Health & wellness benefits
• Employee referral bonuses
• Employee discounts on parts, service, and at the Blackshop Restaurant and Wine Bar
• Exclusive access to a corporate swag site
• Perkopolis membership
• On-site parking

The 401 Group of Companies is recognized as one of Canada's fastest-growing business groups, offering automotive, recreational vehicle, powersport, and marine products and services. Our headquarters is in Cambridge, Ontario, with brands including Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Chrysler, Jeep, Dodge, Ram, Yamaha, 401 Auto Financing, CampMart, and Grand River Boats.

If you have a growth mindset, we'd love to see your resume and have a conversation. Opportunities at the 401 Group of Companies are endless!

#INDSALES

Accommodations are available during all recruitment stages in accordance with the Human Rights Code. We are committed to providing an accessible, barrier-free workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations, please contact HR at 226-535-9077 or [e-mail].

We thank all candidates for their interest. Only those selected for an interview will be contacted. Due to high application volume, we cannot confirm receipt of individual applications or resumes.