Full Time Receptionist

401 Auto; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading automotive group is seeking a Customer Service Representative in Cambridge, Ontario. In this full-time role, you'll be the first point of contact for customers, managing calls, processing payments, and ensuring a welcoming environment. This position offers opportunities for growth, competitive pay, and various employee benefits.

Benefits

Health & wellness benefits

Employee referral bonuses

Employee discounts on services

On-site parking

Qualifications

• Strong communication skills and professionalism required.
• Ability to multitask and manage time effectively.
• Valid Driver's License with acceptable driving record needed.

Responsibilities

• Answer high volume of incoming calls on a multi-line phone.
• Receive payments from customers and greet them warmly.
• Handle licensing paperwork and perform daily production reports.

Skills

Communication skills

Professionalism

Multitasking

Time-management

Education

High school diploma or equivalent

Job description

At the 401 Group of Companies, we focus on who you CAN be! We aim to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of their daily aspirations.

Wage : $19-$20 per hour

Hours : Full Time - Monday-Friday 8:00 am - 5:00 pm

We are seeking someone with a positive and energetic personality! In this role, you are the first point of contact for our customers, and we want to ensure everyone receives a warm welcome and a bright smile.

Responsibilities :

• Answer a high volume of incoming calls on a multi-line phone and direct them to the appropriate department
• Receive payments (cash, checks, credit card) from customers
• Greet customers professionally and warmly
• Handle licensing paperwork
• Perform daily production reports and till balancing
• Perform additional duties as assigned

Qualifications :

• High school diploma or equivalent
• Strong communication skills, professionalism, and maturity
• Multitasking and time-management skills with the ability to prioritize
• Experience with multi-line phones is an asset
• Valid Driver's License with an acceptable driving record
• Dealership experience is a plus but not required

Why work with us?

• Privately owned and 100% Canadian
• Over 20 state-of-the-art facilities, including a "Google-like" call centre and an 80,000 sq ft centralized service hub
• Fast-paced, high-energy, and fun work environment with initiatives and rewards
• Coaching, mentoring, and training for growth
• Opportunities for career advancement
• Health & wellness benefits
• Employee referral bonuses
• Employee discounts on parts, services, and at the Blackshop Restaurant and Wine Bar
• On-site parking

The 401 Group of Companies, based in Cambridge, Ontario, is recognized as one of Canada's fastest-growing Elite Business Management Groups, offering automotive, recreational vehicle, powersport, and marine products and services. Our brands include Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Chrysler, Jeep, Dodge, Ram, Yamaha, 401 Auto Financing, CampMart, and Grand River Boats.

If you share our growth mindset, we'd love to see your resume and have a conversation. Opportunities at the 401 Group are endless!

INDSALES

We provide accommodations during all recruitment stages in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Please contact HR if accommodations are needed. We thank all applicants; only those selected for an interview will be contacted. Due to high volume, we cannot confirm receipt of applications.