Full Time Produce Supervisor

The Root Cellar Village Green Grocer; Victoria; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

20% team member store discount

Group health and dental benefits, EAP

Employee ownership plan (after 6 mo)

Opportunities to learn and grow

All the legendary Green Sauce

Job summary

The Root Cellar Village Green Grocer is hiring a Full Time Produce Shift Supervisor in Victoria, BC. You will support the Produce Management Team, delegate tasks, train staff, and ensure freshness and quality in displays and rotations.

With a focus on exceptional customer service and team leadership, you will help maintain store standards, manage inventory, and uphold loss prevention while upholding the company values.

Qualifications

• Retail supervisory experience in a grocery, food specialty or produce environment, or similar experience.
• A passion for providing superior customer service and sharing produce knowledge.
• A positive attitude and the desire to lead and motivate a team.
• The physical ability to stand for long periods and lift 25-50lbs repeatedly.
• The ability to multi-task and maintain organization in a fast-paced environment.
• The availability to work full time, 40 hours per week with varied shifts.

Responsibilities

• Assist in managing, motivating, training, and developing staff according to company policies and procedures.
• Merchandise produce so it is organized and visually appealing to maximize sales and uphold store appearance.
• Control product rotation with floor stock, manage displays, and execute in-store specials when necessary.
• Manage inventory levels to limit product loss.
• Provide exceptional customer service in all situations, including returns and complaints.
• Maintain store and display signage to set standards.
• Monitor sales floor for loss-prevention and store security purposes.
• Be a role model and inspire behavior consistent with our values.
• Provide exceptional customer service to team members, customers, and vendors.

Skills

Retail supervisory experience

Job description

Join our amazing team and enjoy a 20% store discount!

Location: Oxford Corner, 271 Cook Street, Victoria BC, V8V

THE ROLE

We are currently seeking a Full Time Produce Shift Supervisor to join our growing team. The ideal candidate will have passion and knowledge for all things produce and will assist the Produce Management Team in overseeing the daily department operations, including delegating tasks, training and developing employees, providing exemplary customer service, upholding store policies, and ensuring the proper rotation and display of product to meet our high standards for freshness and quality.

• Assist in managing, motivating, training, and developing staff according to company policies and procedures.
• Merchandise produce so that it is organized and visually appealing to maximize sales and uphold overall store appearance.
• Control product rotation with produce floor stock, manage floor displays to ensure limited product loss, execute in store specials when necessary.
• Manage inventory levels to limit product loss.
• Provide exceptional customer service in all situations, including returns and complaints.
• Maintain store and display signage to set standards.
• Monitor sales floor for loss-prevention and store security purposes.
• Be a role model and inspire behavior consistent with our values.
• Provide exceptional customer service to all Team Members, customers, and vendors.

Who We Are

The Root Cellar sprouted from a deep passion for fresh, local food and sustainable food systems.

What began as a small idea quickly took root in Victoria, where the community embraced and amplified that passion - helping The Root Cellar grow into what it is today. Across both markets, we proudly offer Vancouver Island’s widest selection of locally grown, organic, and conventional produce, alongside a full-service butcher and deli, artisanal groceries, dairy, fresh breads, and bulk foods.

At The Root Cellar, we’re committed to supporting local farmers and makers, celebrating great food, and creating a welcoming place where quality, care, and community come together under one roof.

What We Bring To The Table

• 20% team member store discount
• Future opportunity to participate in employee ownership plan
• Group health and dental benefits, including employee and family assistance program after 6 months
• Opportunities to learn and grow
• And yes… all the legendary Green Sauce you could want

What You Bring To The Table

• Retail supervisory experience in a grocery, food specialty or produce environment, or similar experience.
• A passion for providing superior customer service and sharing produce knowledge.
• A positive attitude and the desire to lead and motivate a team.
• The physical ability to stand for long periods of time and lift 25-50lbs repeatedly.
• The ability to multi-task and maintain organization in a fast-paced environment.
• The availability to work full time, 40 hours per week and a variety of shifts including 5:00am to 1:30pm opening shift and 1:30 pm to 10:00 pm closing shifts.