Full Time Coffee Supervisor

The Root Cellar Village Green Grocer; Victoria; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

20% store discount

Job summary

The Root Cellar is seeking a Coffee Supervisor to oversee the Coffee Project operations in our Victoria location. You will monitor product quality, manage merchandising, and uphold customer service standards in a fast-paced retail setting.

Join a team that emphasizes teamwork, continuous learning, and local, sustainable food. This full-time role involves mornings, afternoons, and weekends, with opportunities to contribute to beverage and bakery offerings.

Qualifications

• Previous supervisor and coffee service experience.
• Ability to stand, perform repetitive tasks, and lift up to 50lbs.
• Ability to multi-task in a busy environment.
• Ability to lead a team and provide superior customer service.
• Willing to work full time, 40 hours weekly, including mornings, afternoons and weekends.

Responsibilities

• Merchandise coffee products to maximize sales, customer satisfaction, and complement overall store appearance.
• Consistently provide excellent service to all customers.
• Gain product and supplier knowledge to better serve customers.
• Maintain the cleanliness and organization of the Coffee Project, adhering to Food Safety regulations.
• Effectively monitor product quality to minimize product loss.
• Assist in the creation and maintenance of beverages and bakery products.

Skills

Supervisory experience

Coffee service

Customer service

Team leadership

Stamina & lifting 50lbs

Multi-tasking

Full-time availability

Job description

Join our amazing team and enjoy a 20% store discount!

Location: McKenzie Corner, 1286 McKenzie Ave., Victoria, BC V8P 5P2

THE ROLE

We are currently seeking a Coffee Supervisor to join our Root Cellar team! As a Coffee Supervisor, you will be responsible for overseeing daily operations of the Coffee Project, including monitoring product quality and availability, merchandising, loss, cash handling accuracy and customer service standards.

• Merchandise coffee products to maximize sales, customer satisfaction, and complement overall store appearance.


• Consistently provide excellent service to all customers.


• Gain product and supplier knowledge to better serve customers.


• Maintain the cleanliness and organization of the Coffee Project, adhering to Food Safety regulations.


• Effectively monitor product quality to minimize product loss.


• Assist in the creation and maintenance of beverages and bakery products.

Who We Are

The Root Cellar sprouted from a deep passion for fresh, local food and sustainable food systems.

What began as a small idea quickly took root in Victoria, where the community embraced and amplified that passion - helping The Root Cellar grow into what it is today. Across both markets, we proudly offer Vancouver Island’s widest selection of locally grown, organic, and conventional produce, alongside a full-service butcher and deli, artisanal groceries, dairy, fresh breads, and bulk foods.

At The Root Cellar, we’re committed to supporting local farmers and makers, celebrating great food, and creating a welcoming place where quality, care, and community come together under one roof.

What You Bring To The Table

• Previous supervisor and coffee service experience.


• The ability to perform repetitive tasks, stand for long periods, work in a cool environment, and lift up to 50lbs.


• The ability to multi-task and work efficiently in a busy environment.


• The ability to lead a team.


• Provide superior customer service.


• Be willing and available to work full time, 40 hours weekly, including early mornings, afternoons and weekends.

What We Bring To The Table

We offer competitive wages, a 20% store discount, and a Culture of Teamwork, Collaboration & Continuous Learning.

We look forward to meeting you!