Full-Time Front Desk Administrator (Performance Chrysler Dodge Jeep)

Performance Auto Group; St. Catharines; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Health, dental & vision

Disability & life insurance

Employee Assistance Plan

Vehicle/service discounts

Retail discounts

Employee events

Job summary

Performance Chrysler in the Niagara region is seeking a Full-Time Front Desk Administrator to join our dynamic team. You will answer and direct calls, greet showroom guests, and support scheduling and licensing activities to keep the dealership running smoothly.

We offer strong management support, health and dental and vision insurance, disability and life coverage, employee assistance, and vehicle/service discounts.

Qualifications

• Available to work shifts: Mon-Thu 11:00 am–8:00 pm and Fri 8:00 am–6:00 pm.
• Strong oral and written communication skills.
• 1–3 years of administrative experience.
• Team oriented with a positive attitude.
• Ability to meet deadlines and work under pressure in a fast-paced environment.
• Able to work independently or as part of a team.
• Strong computer skills; Google Drive experience is an asset.
• Reception/dealership experience is an asset.
• Customer service experience is an asset.
• Personable, reliable, courteous, dependable.

Responsibilities

• Answer and direct all incoming calls courteously and professionally.
• Minimize time customers are on hold.
• Greet showroom customers and assist with basic inquiries.
• Communicate messages to appropriate parties promptly.
• Update dealership schedule and directory regularly.
• Motor vehicle licensing administration.
• Vehicle inventory administration.
• Perform other administrative tasks as required by management.

Skills

Communication skills

Teamwork

Administrative experience

Deadline-driven

Computer skills

Google Drive

Reception experience

Customer service

Tools

Google Drive

Job description

Drive for Excellence

Since 1969 Performance Chrysler has provided the greatest value for the best vehicle deals in the Niagara area. A veteran in the business, we have the largest selection of domestic brands and carry hundreds of quality pre‑owned cars. We are also committed to initiatives that drive change for our community.

Performance Chrysler is looking for a Full‑Time Front Desk Administrator to join their dynamic team.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity:We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back:We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

• Answer and direct all incoming calls in a courteous and professional manner.
• Strive to minimize the amount of time customers are placed on hold.
• Greet showroom customers and assist with basic inquiries.
• Communicate messages to appropriate parties in a timely manner.
• Update dealership schedule/directory on a regular basis.
• Motor vehicle licensing administration.
• Vehicle inventory administration.
• Perform other related administrative tasks as required by management.

What you need to succeed:

• Ideal candidates must be available to work the following shifts: Monday to Thursday 11:00 am - 8:00 pm and Friday from 8:00 am - 6:00 pm
• Strong oral and written communication skills.
• Minimum of 1-3 years administrative experience required
• Must be team oriented with a positive attitude
• Able to meet deadlines and work well under pressure in a fast‑paced environment.
• Able to work independently or as a part of a team.
• Strong computer skills; experience with Google drive is considered an asset.
• Reception and/or Dealership experience is considered an asset.
• Customer Service Experience is an asset
• Personable, reliable, courteous, dependable.

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
  Did we mention we love giving back to our communities?!

Job Type: Full-time - Permanent

Compensation (expected hourly wage): $19.00 - $20.00 per hour. The starting rate will be set within this range based on job‑related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada's largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.