Full-Time Front Desk Administrator (Performance Toyota)

Performance Auto Group; St. Catharines; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee events

Job summary

Performance Toyota in St. Catharines is seeking a full-time Front Desk Administrator to join our team. You will greet showroom guests, answer calls, manage schedules, and handle basic inquiries with courtesy and efficiency.

We value strong communication, a positive attitude, and at least 1–3 years of administrative experience. Evening and weekend availability is required, and dealership experience is an asset.

Qualifications

• Minimum 1–3 years of administrative experience required.
• Reception and/or dealership experience is an asset.
• Must be available Monday–Thursday 8:00 am–4:00 pm and Friday 8:00 am–6:00 pm.
• Strong oral and written communication skills.

Responsibilities

• Answer and direct all incoming calls in a courteous and professional manner.
• Greet showroom customers and assist with basic inquiries.
• Update dealership schedule/directory on a regular basis.
• Motor vehicle licensing administration.
• Vehicle inventory administration.
• Perform other related administrative tasks as required by management.

Skills

Customer service

Communication skills

Administrative experience

Reception experience

Dealership experience

Team oriented

Tools

Microsoft Office

Job description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is seeking a Full-time Front Desk Administrator to join our dynamic team in St. Catharines. The successful candidate will be motivated, personable, reliable and courteous. Customer service experience is essential and evening and weekend availability is required.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity:We are honest and transparent in our actions
• Diversity:We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment:We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

• Answer and Direct all incoming calls in a courteous and professional manner.
• Strive to minimize the amount of time customers are placed on hold.
• Greet showroom customers and assist with basic inquiries.
• Communicate messages to appropriate parties in a timely manner.
• Update dealership schedule/directory on a regular basis.
• Motor vehicle licensing administration.
• Vehicle inventory administration.
• Perform other related administrative tasks as required by management.

What you need to succeed:

• Must be available for the mentioned shifts: Monday - Thursday 8:00 am - 4:00 pm and Friday 8:00 am - 6:00 pm
• Strong oral and written communication skills.
• Minimum of 1-3 years administrative experience required.
• Reception and/or Dealership experience is considered an asset.
• Must be team oriented with a positive attitude.
• Able to meet deadlines and work well under pressure in a fast-paced environment.
• Personable, reliable, courteous.
• Able to work independently or as a part of a team.
• Strong computer skills.
• Candidates must have daytime availability.

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected hourly wage): $19.00 - $20.00 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.