Full Time Coffee Supervisor

Kaizen Lab Inc.; Victoria; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Store discount 20%

Team culture

Job summary

The Root Cellar in Victoria, BC is seeking a Coffee Supervisor to oversee daily Coffee Project operations, ensure product quality, and uphold service standards.

Ideal candidates have prior supervisor and coffee-service experience, can stand long hours, lift up to 50lbs, and work full-time including mornings, afternoons and weekends. We offer competitive wages and a 20% store discount. Join a team focused on freshness, sustainability, and community.

Qualifications

• Previous supervisor experience.
• Coffee service experience.
• Ability to stand for long periods and lift up to 50 lbs.
• Availability for full-time including mornings, afternoons and weekends.

Responsibilities

• Merchandise coffee products to maximize sales and store appearance.
• Provide excellent customer service to all patrons.
• Gain product and supplier knowledge to assist customers.
• Maintain cleanliness and organization of the Coffee Project.
• Monitor product quality to minimize loss.
• Assist in creating and maintaining beverages and bakery offerings.

Job description

Location: McKenzie Corner, 1286 McKenzie Ave., Victoria, BC V8P 5P2

THE ROLE

We are currently seeking a Coffee Supervisor to join our Root Cellar team! As a Coffee Supervisor, you will be responsible for overseeing daily operations of the Coffee Project, including monitoring product quality and availability, merchandising, loss, cash handling accuracy and customer service standards.

• Merchandise coffee products to maximize sales, customer satisfaction, and complement overall store appearance.
• Consistently provide excellent service to all customers.
• Gain product and supplier knowledge to better serve customers.
• Maintain the cleanliness and organization of the Coffee Project, adhering to Food Safety regulations.
• Effectively monitor product quality to minimize product loss.
• Assist in the creation and maintenance of beverages and bakery products.

WHO WE ARE

The Root Cellar sprouted from a deep passion for fresh, local food and sustainable food systems.

What began as a small idea quickly took root in Victoria, where the community embraced and amplified that passion - helping The Root Cellar grow into what it is today. Across both markets, we proudly offer Vancouver Island’s widest selection of locally grown, organic, and conventional produce, alongside a full-service butcher and deli, artisanal groceries, dairy, fresh breads, and bulk foods.

At The Root Cellar, we’re committed to supporting local farmers and makers, celebrating great food, and creating a welcoming place where quality, care, and community come together under one roof.

WHAT YOU BRING TO THE TABLE

• Previous supervisor and coffee service experience.
• The ability to perform repetitive tasks, stand for long periods, work in a cool environment, and lift up to 50lbs.
• The ability to multi-task and work efficiently in a busy environment.
• The ability to lead a team.
• Provide superior customer service.
• Be willing and available to work full time, 40 hours weekly, including early mornings, afternoons and weekends.

WHAT WE BRING TO THE TABLE

We offer competitive wages, a 20% store discount, and a Culture of Teamwork, Collaboration & Continuous Learning.

We look forward to meeting you!