Bilingual Service Scheduler (French/English)

AutoCanada Inc.; Winnipeg; Hybrid; CAD 24,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Vehicle purchase plan

Employee assistance

Team events

Professional development

Job summary

Audi Winnipeg, part of the AutoCanada network, is hiring an Appointment Coordinator/Service Reception in Winnipeg, MB. You will be the first point of contact, schedule service appointments, handle inquiries, and connect customers with the right department.

The role requires at least 1 year in customer service and call center experience, bilingual English/French, and strong computer skills. Onsite work with competitive pay and benefits.

Qualifications

• 1 year experience in customer service
• 1 year experience working in a call center
• Excellent customer service skills
• Good computer skills
• Available day and evening – hours to be discussed
• Experience in the automotive field is an asset
• Bilingual, English and French (as part of this function the person will be working with French and English speaking clients).

Responsibilities

• Receiving incoming calls, as well as calls from clients to schedule service appointments
• Responding to customer inquiries
• Data entry
• Conducting follow-up calls for the Service and Sales department

Skills

Customer service

Call center experience

Bilingual English/French

Data entry

Computer literacy

Job description

Audi Winnipeg, part of the AutoCanada network, is hiring an Appointment Coordinator/Service Reception in Winnipeg, MB. You will be the first point of contact, schedule service appointments, handle inquiries, and connect customers with the right department.

The role requires at least 1 year in customer service and call center experience, bilingual English/French, and strong computer skills. Onsite work with competitive pay and benefits.