Full-Time Back of House Shift Leader

Chick-fil-A | Appleby Crossing; Burlington; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Closed Sundays

Leadership Development Opportunities

Personal Development Opportunities

Employee Meal Discounts

Scholarship Opportunities

Wage Increases

Job summary

Chick-fil-A Appleby Crossing is hiring a Back of House Shift Leader in Burlington, Canada. You will lead a high-performing team to achieve hospitality and food quality goals daily, setting a positive example and solving problems in a fast-paced environment.

Responsibilities include maintaining a clean, safe kitchen, leading food prep and packaging, and coaching team members with humility. Candidates must have full-time availability (Mon-Sat, 9am–12am) and strong communication skills.

Qualifications

• Full-time, open availability required (Mon-Sat 9am-12am).
• Experience leading a team in a fast-paced hospitality setting is preferred.

Responsibilities

• Maintain a clean, safe, and sanitary work environment.
• Lead back-of-house tasks including food prep, assembly, and packaging.
• Demonstrate hospitality to team members and guests.
• Communicate clearly with team, guests, and third parties.
• Assist in training and coaching team members.
• Attend leadership meetings and support business needs.

Skills

Leadership

Hospitality

Communication

Job description

As a shift leader at Chick-fil-A Appleby Crossing, you will lead a high performing team in accomplishing our hospitality and food quality goals on a daily basis. You will be setting the example for your team to follow. We are looking for people who feel comfortable making independent decisions and problem solving in a complex and high pressure environment. A great back of house shift leader presents exceptional communication, a kind leadership strategy, and is always humble when learning.

Chick-fil-A's Mission

To be the world's most caring company.

Restaurant Vision

Hot Fries, Warm Smiles!

Core Values

• Integrity - We will hold ourselves and one another accountable to do what is right, especially when times get tough.

• Initiative - We will lead with a proactive spirit, taking ownership to solve problems, and continuously improve ourselves, never being satisfied with "good enough".

• Inclusivity - We will employ and serve people from all walks of life, embracing the differences that make us better together.

Role Responsibilities

Job responsibilities will include, but are not limited, to the following:

• Maintain an exceptionally clean, safe, and sanitary work environment.

• Work in a kitchen preparing, cooking, assembling, and packaging raw, hot, and cold food efficiently.

• Demonstrate exceptional hospitality to your fellow team members and guests.

• Have a positive attitude and communicate clearly and courteously with fellow team members, guests, and third parties.

• Adhere to all training standards within the restaurant.

• Manage breaks.

• Complete daily checklists.

• Show support to your team by being punctual, reliable, and consistent in every shift.

• Back of House Shift Leaders will ensure daily food and quality assessments are completed.

• Demonstrate a willingness learn.

• Train and coach team members with humility and care.

• Attend leadership meetings.

• Respond to guest inquiries.

• Perform additional work duties as assigned by leadership to support business needs.

• Possess the ability to work in a high demand environment while maintaining all above standards.

Please do not apply if you do not have full-time, open availability (Able to work Monday - Saturday anytime between 9am - 12am)

Benefits

• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you have a guaranteed day off to rest however you choose.

• Leadership Development Opportunities - As a locally owned business, we are dedicated to helping you be the best version of yourself. There is room for growth and increased responsibility for those who desire it.

• Personal Development Opportunities - Chick-fil-A Appleby crossing will periodically have optional classesthat teach life skills such as accounting, computer programming, entrepreneurship, and more.

• Employee Meal Discounts - 75% off for team member and their family (when team member is present).

• Scholarship Opportunities - Up to $34,000 per year.

• Wage Increases - Potential for wage increase through specialization, tenure, and certification.