Full-Time Assistant Manager

Torrid; CrossIron; On-site; CAD 45,000 - 60,000; Full time

Job summary

A national apparel retailer is looking for an Assistant Store Manager in CrossIron, Alberta, to support the Store Manager in achieving sales and operational goals. The ideal candidate will have at least six months of retail management experience and a commitment to customer service. Responsibilities include team leadership, recruitment, and ensuring an excellent shopping experience. This role includes benefits such as flexible schedules, associate discounts, and bonus opportunities, fostering a diverse and inclusive culture.

Benefits

Flexible schedules

50% associate discount

Monthly bonus potential

Mental health resources

Employee stock purchase program (ESPP)

Qualifications

• At least six months of specialty/apparel retail management experience.
• Proven ability to lead teams and achieve sales goals.
• Flexibility to adapt to various situations.

Responsibilities

• Assist Store Manager to meet company objectives and KPI goals.
• Provide leadership to achieve operational excellence.
• Help recruit, develop, and train sales-focused talent.

Skills

Retail management experience

Team leadership

Customer service orientation

Fashion-focused

Ability to multitask

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development.

What You'll Do:

• In partnership with Store Manager ensure store is achieving company objectives and KPI goals
• Provide leadership around running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Help recruit, develop and train top talent who are sales, customer, and fashion-focused
• Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support Store Manager in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Store Manager and District Manager

What You'll Need:

• At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP)

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or accesswww.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email [e-mail]. Only messages left for this purpose will be returned.

Our company participates in E-Verify . E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf

EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf