Front Store Supervisor - Customer Experience Leader

Shoppers Drug Mart; Central Ontario; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart in Ontario is seeking a hands-on team member to manage customer service functions, including cash handling, cashier supervision and merchandising, with a focus on delivering a friendly, efficient shopping experience.

You will ensure store policies are followed, train staff, and contribute to a clean, well-organized sales floor while supporting loss prevention and health and safety standards.

Qualifications

• Planning, judgement and decision making are essential to organize store operations.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Managing customer service functions including cash, cashiers and merchandising.
• Ensures cashier/merchandising staff comply with store policies and procedures.
• Trains cashiers/merchandisers in job functions and provides guidance.

Skills

Planning & judgement

Independent thinking

Problem solving

Job description

Shoppers Drug Mart in Ontario is seeking a hands-on team member to manage customer service functions, including cash handling, cashier supervision and merchandising, with a focus on delivering a friendly, efficient shopping experience.

You will ensure store policies are followed, train staff, and contribute to a clean, well-organized sales floor while supporting loss prevention and health and safety standards.