Front Store Supervisor — Lead Customer Experience

Shoppers Drug Mart; Oakville; On-site; CAD 25,000 - 28,000; Full time

Job summary

Shoppers Drug Mart in Oakville is seeking a store associate to manage customer service functions, cash handling, and merchandising, ensuring a positive shopping experience for every guest.

You'll train cashiers, maintain store standards, assist with loss prevention, and respond to customer inquiries while upholding health, safety and corporate policies.

Morning and evening shifts available; join a locally owned store with the support of a national brand and competitive pay.

Qualifications

• Computer literate
• Organized
• Efficient time management skills
• Knowledge of products and supplies

Responsibilities

• Oversees cashier/merchandising staff compliance with store policies and procedures
• Trains cashiers/merchandisers in job functions and provides guidance
• Manages daily cash office inventory and cashier tracking and loss prevention measures
• Responds to customer inquiries, handles refunds/exchanges per guidelines and promotes CSI survey
• Ensures shelves are clean and displays are set up as directed, maintaining store image
• Performs general duties including health and safety compliance and occasional clerical tasks

Skills

Computer literacy

Organized

Time management

Product knowledge

Job description

Shoppers Drug Mart in Oakville is seeking a store associate to manage customer service functions, cash handling, and merchandising, ensuring a positive shopping experience for every guest.

You'll train cashiers, maintain store standards, assist with loss prevention, and respond to customer inquiries while upholding health, safety and corporate policies.

Morning and evening shifts available; join a locally owned store with the support of a national brand and competitive pay.