Front Store Leader: Elevate Customer Experience & Profit

Shoppers Drug Mart Inc.; Eastern Ontario; On-site; CAD 56,000 - 68,000; Full time

Benefits offered by this job

Purchase discount program

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart Inc. in Cornwall, Ontario is seeking a Front Store Manager to lead the Front Store team (cosmetics excluded from Pharmacy) and drive performance across operations, staffing, and customer service.

You will oversee labor scheduling, wage administration, and coaching to meet store objectives. The role emphasizes leadership, adherence to HR standards, and delivering strong customer experiences while promoting the company’s core values.

Qualifications

• 5+ years of retail management experience.
• Strong leadership, coaching and organizational skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Maintain store standards to optimize customer experience and profitability.
• Schedule staff and maximize labour productivity using WFM.
• Ensure staffing levels for smooth daily operations.
• Set goals and monitor performance to meet targets.

Skills

Leadership

Coaching

Communication

Time management

Tools

Work Force Management

Job description

Shoppers Drug Mart Inc. in Cornwall, Ontario is seeking a Front Store Manager to lead the Front Store team (cosmetics excluded from Pharmacy) and drive performance across operations, staffing, and customer service.

You will oversee labor scheduling, wage administration, and coaching to meet store objectives. The role emphasizes leadership, adherence to HR standards, and delivering strong customer experiences while promoting the company’s core values.