Front Desk & Office Support Specialist

Mennonite Central Committee (MCC); Winnipeg; On-site; CAD 42,000 - 48,000; Full time

Benefits offered by this job

Health, dental & vision insurance

AD&D and life insurance

RRSP matching 5%

Optional critical illness coverage

Job summary

Mennonite Central Committee (MCC) is seeking an Office Assistant in Winnipeg. The role is salaried, full-time, 7.5 hours per day, Monday to Friday, in-office. You will be the front desk presence, greet visitors and donors, and provide administrative support to admin, finance and HR teams.

Reports to the executive director and supports the office with diverse tasks. The position requires strong Microsoft Office skills, data entry, excellent communication, discretion, and the ability to lift up to

Qualifications

• Welcoming and professional demeanor with supporters and the public.

Responsibilities

• Be the first point of contact for inquiries - in person, phone and email.
• Greet and assist visitors, supporters in a friendly, prompt manner.
• Answer general line phone calls and refer to appropriate staff.
• Monitor and manage general voicemail box and update greetings/settings.
• Manage two general email accounts, directing inquiries to appropriate staff.
• Process daily outgoing and returned mail; deliver to Canada Post; assist with mass mailings.
• Data entry: address changes, surveys, subscriptions, etc.
• Make photocopies of reports; track media coverage.
• Book parking and material resource appointments; assist as needed.
• Process donations from walk-in supporters; monitor donation line.
• Make thank you calls and handwritten cards to supporters.
• Collect and format submissions for monthly staff newsletter.
• Monitor office supply inventory and shipping/receiving schedules.
• Assist with office equipment management.
• Train and liaise with volunteers for desk coverage.
• Assist with logistics of weekly volunteers.
• Attend to kitchenette, coffee, and cleaning tasks.
• Assist with shipping/receiving of large deliveries (lift up to 20 kg).
• Participate in DEI training and regular staff meetings.
• Model nonviolent peacemaking in daily interactions.
• Other duties as assigned.

Skills

Welcoming demeanor

Office experience

Microsoft Office

Data entry

Communication

Penmanship

Discretion

Multi-tasking

Attention to detail

Interpersonal skills

Work under interruptions

Diversity respect

Criminal record check

Legal eligibility to work

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Mennonite Central Committee (MCC) is seeking an Office Assistant in Winnipeg. The role is salaried, full-time, 7.5 hours per day, Monday to Friday, in-office. You will be the front desk presence, greet visitors and donors, and provide administrative support to admin, finance and HR teams.

Reports to the executive director and supports the office with diverse tasks. The position requires strong Microsoft Office skills, data entry, excellent communication, discretion, and the ability to lift up to