Volunteer Coordinator and Digital Media Strategist

Mennonite Central Committee (MCC); Calgary; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

AD&D

Life insurance

RRSP matching

Critical illness coverage (optional)

Job summary

Mennonite Central Committee (MCC) Alberta seeks a full-time Volunteer Coordinator and Digital Media Strategist to lead the thrift shop volunteer program across four Alberta shops. You will recruit, orient, support 80+ volunteers, oversee communications and records, and craft digital media content aligned with MCC Brand guidelines.

The role blends administrative duties with people-centric leadership in a charitable organization committed to poverty reduction and healthy communities.

Qualifications

• Proven success in volunteer management and recruitment.
• Strong interpersonal skills with diverse groups.
• Experience coordinating training and recognition for volunteers.

Responsibilities

• Lead volunteer recruitment, orientation, and lifecycle management.
• Create and post digital media for MCC Alberta Thrift Shops.
• Maintain volunteer records and communications.
• Represent MCC in community partnerships and shop events.

Skills

Volunteer management

Interpersonal skills

Recruitment

Training & coaching

Digital media planning

Communications

Tools

Volgistics

Job description

Volunteer Coordinator and Digital Media Strategist

The Volunteer Coordinator leads MCC Alberta's Volunteer Strategy at the thrift shop, including recruitment and orientation of new Thrift volunteers, and ongoing support, coaching, and training for volunteers in their various roles. This salaried full-time position will interact directly with 80 + volunteers, leading the efforts of volunteer communication and recognition. This leadership role is a balance of administrative and people work. The Volunteer Coordinator will have daily interactions with staff, volunteers, customers, and donors, as well as time at the computer to plan, recruit and process applications, and maintain volunteer records in the database. The digital media strategist works as part of the MCC Alberta Thrift Marketing team. This role is responsible for the creation of digital media for the four Thrift Shops in AB (Taber, Lethbridge, Calgary, Edmonton). This includes but is not limited to videography, editing, delivering files in a format applicable for various mediums. MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in more than 45 countries with over 475 partners, 1000 staff and 40,000 volunteers. Applicants must be legally able to work in Canada for the duration of their employment. Successful candidates will be required to complete a Police Records Check upon hire.

Salaried Employee -Full Time at 1 FTE

Qualifications

All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

Required

• Proven success in volunteer management - recruiting, leading, training, evaluation, appreciation.
• Experience with volunteer management software e.g. Volgisitics.
• Strong interpersonal skills with people of all ages and backgrounds, and a demonstrated ability to work with people from diverse experiences and life situations.
• The ability to engage volunteers in creating a positive, customer centric, welcoming atmosphere within the shop, balancing patience, creativity, humour, and energy.
• Ability to engage and influence others to achieve organizational goals.
• Ability to make quick and thoughtful decisions

Preferred

• Awareness of second-hand market operations and trends
• Knowledge of antiques, collectibles, and brand recognition

Key Responsibilities

• Digital media
• Create Shop specific social media content according to the local, and provincial campaigns and priorities
• Post all Shop social media videos, reels and ads per the direction of the Shop Leadership, per MCC Brand and Marketing guidelines
• Attend all provincial marketing meetings
• Serve as a brand advocate and ambassador for MCC mission and values in every interaction with customers and donors, being proactive in promoting positive public, staff, and volunteer relations
• General
• Implement the provided strategies for volunteer recruitment and retention, using the resources provided by the Prairie MCC Volunteer Services Manager.
• Strategize to meet the volunteer needs of the Shop as communicated by the Managers, Team Members, and Provincial Thrift.
• Manage the life cycle of volunteers - recruitment, orientation, training, check-ins, recognition, care, exit interviews.
• Regularly communicate with volunteers through conversation, in-shop communication, emails, and newsletters to keep them informed of policies, procedures, and events.
• In partnership with the General Manager, actively network with schools, churches, community and local organizations to promote volunteerism and build foundational relationships for the thrift shop.
• Host volunteer groups.
• Organize information sessions between MCC Alberta staff and volunteers.
• Collect volunteer feedback and impact stories, using it to improve systems and inspire others.
• Maintain up to date and accurate volunteer records in the database.
• Participate in network opportunities with other Volunteer Coordinators, led by the Prairie MCC Volunteer Manager.
• Ensure the volunteer break room is clean, tidy, and well stocked.
• Respond to customer, donor, and volunteer questions or concerns as needed
• Provide back-up support for other staff including opening and closing of shop (cash registers, daily reconciliations, etc.) when other staff are not available.
• Health & Safety
• Proactively support volunteers with reminders of proper lifting techniques, and the provision of tools to help with heavy lifting.
• Adhere to Health & Safety Guidelines as established by law and the organization.
• Be proactive in maintaining clean workspaces that meet health & safety standards.

Start Date: 02 Nov, 2026

Employer paid health, dental & vision, AD&D, Life - available upon hire. Matching 5% RRSP program. Optional critical illness coverage.

Valid Till 2026-10-16

Date Posted 2026-10-02

Industry

Employee

Salary

AFN 0 0 0 AFN

Mennonite Central Committee (MCC) works in diverse cultures around the world. All personnel must support the mission and core values of MCC and respect the values of our supporting denominations and program partners.

• Respond to a set of eligibility questions.