Office Assistant

Mennonite Central Committee (MCC); Winnipeg; On-site; CAD 42,000 - 48,000; Full time

Benefits offered by this job

Health, dental & vision insurance

AD&D and life insurance

RRSP matching 5%

Optional critical illness coverage

Job summary

Mennonite Central Committee (MCC) is seeking an Office Assistant in Winnipeg. The role is salaried, full-time, 7.5 hours per day, Monday to Friday, in-office. You will be the front desk presence, greet visitors and donors, and provide administrative support to admin, finance and HR teams.

Reports to the executive director and supports the office with diverse tasks. The position requires strong Microsoft Office skills, data entry, excellent communication, discretion, and the ability to lift up to

Qualifications

• Welcoming and professional demeanor with supporters and the public.

Responsibilities

• Be the first point of contact for inquiries - in person, phone and email.
• Greet and assist visitors, supporters in a friendly, prompt manner.
• Answer general line phone calls and refer to appropriate staff.
• Monitor and manage general voicemail box and update greetings/settings.
• Manage two general email accounts, directing inquiries to appropriate staff.
• Process daily outgoing and returned mail; deliver to Canada Post; assist with mass mailings.
• Data entry: address changes, surveys, subscriptions, etc.
• Make photocopies of reports; track media coverage.
• Book parking and material resource appointments; assist as needed.
• Process donations from walk-in supporters; monitor donation line.
• Make thank you calls and handwritten cards to supporters.
• Collect and format submissions for monthly staff newsletter.
• Monitor office supply inventory and shipping/receiving schedules.
• Assist with office equipment management.
• Train and liaise with volunteers for desk coverage.
• Assist with logistics of weekly volunteers.
• Attend to kitchenette, coffee, and cleaning tasks.
• Assist with shipping/receiving of large deliveries (lift up to 20 kg).
• Participate in DEI training and regular staff meetings.
• Model nonviolent peacemaking in daily interactions.
• Other duties as assigned.

Skills

Welcoming demeanor

Office experience

Microsoft Office

Data entry

Communication

Penmanship

Discretion

Multi-tasking

Attention to detail

Interpersonal skills

Work under interruptions

Diversity respect

Criminal record check

Legal eligibility to work

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Office Assistant

Job Synopsis

This is a salaried position, working 7.5 paid hours per day Monday to Friday in office. The Office Assistant joins a strong core support team (admin, finance and HR) and will be the front desk presence for the organization, in addition to providing administrative and office support. Greeting guests, donors, volunteers, deliveries, and coffee shop customers, they will provide a friendly welcome and knowledgeable responses to inquiries, while utilizing interpersonal, administrative and computer skills to support the organization more broadly. This role reports to the executive director and receives delegated tasks from the executive office administrator and other colleagues as appropriate.

Salaried Employee -Full Time at 1 FTE

Qualifications

All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

• Welcoming, friendly, and professional demeanor with supporters and the public
• 2+ years of experience working in an office-based role
• Computer experience with professional proficiency in Microsoft Office (Teams, Word, Excel, Outlook)
• Experience with basic data entry and database functionality
• Excellent verbal, telephone, and written communication skills (English)
• Proficient penmanship for addressing envelopes and writing cards
• Ability to demonstrate sensitivity, tact, and confidentiality
• Experience multi-tasking with a collaborative team, including volunteers
• Strong attention to detail, accuracy and process
• Strong interpersonal skills
• Ability to complete work tasks despite frequent interruptions
• Willingness to work respectfully within a diverse cultural and theological environment
• Satisfactory criminal record check upon hire
• Ability to lift up to 20 kgs and to assist with moving larger boxes and items
• Must be legally eligible to work in Canada
• All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and biblical nonviolent peacemaking.
• All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and biblical nonviolent peacemaking.

Anti-oppression commitment: MCC expects all staff to actively participate in an organizational culture that focuses on dismantling any barriers based on race, economic inequality or gender-based oppression. This includes an expectation to assess and address any barriers within themselves, within their team(s), and within MCC; supervisors are expected to take leadership in assessing and addressing these barriers.

Key Responsibilities

Reception

• First point of contact for inquiries - in person, phone and email
• Greet and assist visitors, supporters in a friendly, prompt manner
• Answer general line phone calls and refer to appropriate staff
• Monitor and manage general voicemail box and update greetings/settings
• Manage two general email accounts, directing inquiries to appropriate staff

Administration

• Mail Processing:
  • Process daily outgoing and returned mail; deliver outgoing mail to Canada Post; open and distribute incoming mail; assist with occasional mass mailings including folding machine, label printing and envelope stuffing
• Data Entry:
  • Address changes, survey, subscription, deceased supporter, delivery, engagement contacts, and other data entry and tracking assignments as required
• Make photocopies of impact reports and other items as required
• Tracking local media coverage and monitoring obituary listings
• Book weekly parking for volunteers and oversee daily parking sign-in
• Book weekly drop-off/pick up material resource appointments and be physically present to assist on occasion if required
• Process donations from walk-in supporters and monitor the donation line on assigned shifts
• Make thank you calls and send handwritten cards to supporters
• Collect and format submissions for monthly staff newsletter
• Monitor office supply inventory, shipping/receiving schedules
• Assist with management of office equipment as required

Volunteer Assistance

• Train and liaise with volunteers for weekly reception desk coverage
• Assist with coordination and logistics of weekly material resource volunteers (one morning per week)

General

• Attend to kitchenette inventory and tidying, running dishwasher, making coffee, compost bin schedule
• Assist with shipping/receiving of large deliveries (must be able to lift 20 kgs) approximately 1-2X per month
• Participate in diversity, equity, and inclusion training activities
• Participate in regular team meetings and various staff meetings, providing occasional coordination support as needed
• Model nonviolent peacemaking through daily interactions with staff and the public
• Other duties as assigned

Safeguarding Commitment

• All MCC Staff are expected to work collaboratively to create and maintain an organizational culture that prevents and responds to situations of abuse of power (sexual harassment, child abuse, racism, exploitation, and fraud among other situations)

Start Date

29 Oct, 2026

Salary Details

• Employer paid health, dental & vision, AD&D, and life insurance.
• Matching 5% RRSP program.
• Optional critical illness coverage. All available upon hire.

Location Description

Winnipeg is a vibrant city nestled at the confluence of the Red and Assiniboine rivers, celebrated for its rich cultural diversity and dynamic arts scene. Home to approximately 850,000 residents, the city is known for its welcoming and inclusive atmosphere, thriving festivals, museums and galleries. Our office is in the historic Exchange District, a picturesque area renowned for its stunning early 20-century architecture and as a community hub for trendy boutiques, art galleries and some of the city’s best restaurants and cafes. Within walking distance, you will find The Forks, a National Historic Site and popular gathering place offering year-round entertainment, including markets, restaurants and recreational activities along the scenic riverfront.

Mennonite Central Committee (MCC) works in diverse cultures around the world. All personnel must support the mission and core values of MCC and respect the values of our supporting denominations and program partners.

• Respond to a set of eligibility questions.