Front Desk & Office Services Specialist

Smythe LLP; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Job summary

Smythe LLP, a leading professional services firm with offices in Vancouver and Langley, is seeking a tech-savvy Receptionist for its downtown Vancouver office. You will be the welcoming first point of contact, handling guest interactions, phone calls, bookings, and general office support to ensure smooth daily operations.

Ideal candidates have excellent English communication, proficiency in Outlook, Word and Excel, and a client‑oriented mindset.

Qualifications

• Excellent command of verbal and written English.
• Strong knowledge of Outlook, MS Word and Excel.
• Excellent client service and interpersonal skills.
• Team player with initiative.

Responsibilities

• Creates a welcoming environment by greeting guests both in person and over the phone.
• General reception duties including opening reception, managing guests, answering calls, liaising with couriers, scanning, faxing, meeting room bookings, boardroom setup, ensuring boardroom cleanliness, and ordering lunches.
• Maintaining the firm’s phone system and greeting messages before holidays/Office closure.
• Entering new client information and maintaining up-to-date information in electronic systems.
• Assisting internal staff with general queries and supporting Administrative team on projects and cross-functional tasks.

Skills

Communication

Client service

Team player

Initiative

Problem solving

Office environment experience

Education

Office environment experience

Tools

Outlook

MS Word

Excel

Job description

Smythe LLP, a leading professional services firm with offices in Vancouver and Langley, is seeking a tech-savvy Receptionist for its downtown Vancouver office. You will be the welcoming first point of contact, handling guest interactions, phone calls, bookings, and general office support to ensure smooth daily operations.

Ideal candidates have excellent English communication, proficiency in Outlook, Word and Excel, and a client‑oriented mindset.