Receptionist

Smythe LLP; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Job summary

Smythe LLP, a leading professional services firm with offices in Vancouver and Langley, is seeking a tech-savvy Receptionist for its downtown Vancouver office. You will be the welcoming first point of contact, handling guest interactions, phone calls, bookings, and general office support to ensure smooth daily operations.

Ideal candidates have excellent English communication, proficiency in Outlook, Word and Excel, and a client‑oriented mindset.

Qualifications

• Excellent command of verbal and written English.
• Strong knowledge of Outlook, MS Word and Excel.
• Excellent client service and interpersonal skills.
• Team player with initiative.

Responsibilities

• Creates a welcoming environment by greeting guests both in person and over the phone.
• General reception duties including opening reception, managing guests, answering calls, liaising with couriers, scanning, faxing, meeting room bookings, boardroom setup, ensuring boardroom cleanliness, and ordering lunches.
• Maintaining the firm’s phone system and greeting messages before holidays/Office closure.
• Entering new client information and maintaining up-to-date information in electronic systems.
• Assisting internal staff with general queries and supporting Administrative team on projects and cross-functional tasks.

Skills

Communication

Client service

Team player

Initiative

Problem solving

Office environment experience

Education

Office environment experience

Tools

Outlook

MS Word

Excel

Job description

Description

Salary: $50,000/year
Location: Downtown Vancouver, BC

Our Firm

Smythe LLP is a leading professional services firm with offices in Vancouver, and Langley. Since 1980, Smythe has assisted clients in BC, Canada and across the border with their accounting, assurance, taxation, insolvency, and advisory needs. Smythe’s clients include private, public, family-owned, and non-profit organizations across a wide range of industries.Smythe is also a member ofAllinialGlobal, one of the largest international accounting networks.

The firm’s diverse teamcomprises over 200 individuals in both professional and support roles, all of whom work together toachieve our mission of building meaningful connections, providing expertise and delivering enduring value to our clients.

The Opportunity

Smythe LLP is seeking a tech savvy Receptionist with exceptional communication and client service skills to join our growing team in our downtown Vancouver office. As part of the Office Services Team, you will be responsible for one of our most crucial positions in-house – to provide a welcoming and positive first impression to anyone entering our office. This is a multifaceted role providing general support to facilitate the day-to-day operation of the office in a smooth and efficient manner. Excellent attention to detail, strong computer literacy and a professional and pleasant demeanor at all times are required.

Responsibilities

• Creates a welcoming environment by greeting guests both in person and over the phone
• General reception duties will include, but are not limited to, opening reception, managing guests and visitors, answering and managing incoming calls, liaising with couriers, scanning, faxing, meeting room bookings, boardroom set-up, ensuring cleanliness of boardrooms, ordering lunches and other support as required.
• Maintaining the firm’s phone system and our greeting messages before each holiday or office closure.
• Entering new client information and maintaining up-to-date information in our electronic systems
• Assisting internal staff at all levels with general queries.
• Support the Administrative team with projects and special deliverables as required.
• Participates in training for all Office Administrative processes for cross functional support

What you bring

• Excellent command of verbal and written English, with proven ability to communicate clearly and professionally
• Strong knowledge of Outlook, MS Word and Excel
• Excellent client service and interpersonal skills
• Team player
• Self-motivated and willing to take initiative
• Ability to problem-solve
• Experience in an office environment would be an asset
• Working hours 8:30 am to 5:00 pm (Mon – Fri, onsite)

The Smythe Advantage

At Smythe we are committed to the development of our people and offer a competitive salary and benefits package. We have a team of highly engaged contributors that strive for excellence every day which make Smythe a rewarding place to work. Our people really are the Smythe Advantage. Come join our team and find out for yourself.

Learn more about what you can expect from Life at Smythe by visiting our website www.smythecpa.com and following us on Instagram (@lifeatsmythe) and LinkedIn (@Smythe LLP).