Front Desk & Office Admin — Hospitality-Driven

Service-Inspired-Restaurants; Oakville; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

Extended Health & Dental Benefits

Accelerated Leadership Program

Career Development and Mentorship

Tuition Reimbursement Program

Employee Assistance and Wellness

Team Member Meal Discounts

Dining Discounts at all Locations

RSP Matching

Employee Referral Bonus Program

Job summary

Service Inspired Restaurants is seeking a Receptionist for our Oakville office. You will greet visitors, answer calls, manage the switchboard, and provide broad administrative support across departments.

Work is on-site, 9–5, Monday to Friday, with opportunities to coordinate with restaurant management and address guest feedback using Zendesk and Uberall. The ideal candidate has 2+ years in a receptionist or customer service role, strong Excel/Word skills, excellent communication, and a

Qualifications

• 2+ years in a receptionist role or extensive customer service experience, preferably in hospitality.
• Post-secondary education is desirable.
• Excellent verbal and communication skills.
• Good interpersonal skills.
• Highly organized and detail oriented with ability to prioritize and multi-task.
• Strong knowledge of Microsoft Excel and Word.
• Experience in a fast paced environment.
• Personable, dynamic, and polite.

Responsibilities

• Greet visitors to the office and respond to all incoming calls.
• Work in office/on-site 9-5 Monday to Friday.
• Respond to guest feedback and liaise with restaurant management to address issues. Familiarity with Zendesk and Uberall platforms is an asset.
• Maintain all switchboard-related functions such as updating extension / voicemail / cell phone / restaurant phone lists, maintain changes to phone / voicemail systems, switchboard relief schedules and contact lists.
• Route incoming faxes to appropriate recipients.
• Process courier and regular mail services.
• Provide administrative support to various departments.
• Assist all Department Heads and Operations VP’s/Directors with general office duties i.e. faxing, mailings, memo's, stationery, bookings, meetings, minutes, email correspondence, management rosters and restaurant listings.
• Open and respond to all SIR Corp's general email addresses and route to appropriate recipients.
• Maintain boardrooms and meeting rooms.
• Perform TACIT functions.
• Coordinate catering for internal meetings.
• Perform other duties as required.

Skills

Verbal communication

Interpersonal skills

Organization & multitasking

Customer service hospitality

Fast-paced environment

Professional appearance

Polite & personable

Attention to detail

Team coordination

Education

Post-secondary education desirable

Tools

Microsoft Excel

Microsoft Word

Job description

Service Inspired Restaurants is seeking a Receptionist for our Oakville office. You will greet visitors, answer calls, manage the switchboard, and provide broad administrative support across departments.

Work is on-site, 9–5, Monday to Friday, with opportunities to coordinate with restaurant management and address guest feedback using Zendesk and Uberall. The ideal candidate has 2+ years in a receptionist or customer service role, strong Excel/Word skills, excellent communication, and a