Front Desk Housing Associate, Full Time

COMPASS GROUP CANADA; Canada; On-site; CAD 57,859,000 - 71,635,000; Full time

Job summary

Compass Group Canada is seeking a Front Desk/Housing Associate to provide hospitality reception services to camp residents and coordinate with housekeeping and maintenance to ensure rooms are clean and well maintained.

The role requires strong customer service, administrative experience, and excellent communication skills, with 10-hour shifts and a 20/10 rotation. Remote camp experience is an asset.

Qualifications

• Hotel Guest Services experience.
• Minimum 2 years of customer service and reception experience in a fast-paced environment.
• Exceptional customer service attitude and experience.
• Experience in an administrative role.
• Proven time-management and organization skills.
• Excellent communication and interpersonal skills.
• Advanced computer skills in MS Office (Excel, Word, PowerPoint).
• Remote camp experience is an asset.

Responsibilities

• Provide hospitality reception services to the camp residents.
• Coordinate with housekeeping and maintenance to ensure all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, requests, room availability, check in/checkout info, and maintenance work orders.
• Complete daily and period reporting for management and client.
• Perform other administrative duties as required.

Skills

Customer service

Reception experience

Communication skills

Time management

Organization

MS Office

Remote camp experience

Tools

MS Office Suite

Job description

Check guests in and out accommodation and provide administrative and/or clerical support to the project and/or Manager. Duties include general clerical, receptionist, and project-based work. Project a professional company image through in-person and phone interaction.

Now, if you were to come on board as one of ourFront Desk/Housing Associates,we’d ask you to do the following for us:

• Provide hospitality reception services to the camp residents.


• Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained.


• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.


• Complete daily and period reporting for management and client.


• Perform other administrative duties and functions as required.

Think you have what it takes to be ourFront Desk/Housing Associate? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Hotel Guest Services experience.


• Minimum 2 years of customer service and reception experience in a fast-paced demanding environment.


• Exceptional customer service attitude and experience.


• Experience in an administrative role.


• Proven time-management and organization skills.


• Excellent communication and interpersonal skills.


• Advanced computer skills in MS Office (Excel, Word, PowerPoint).


• Remote camp experience is an asset.

Position Requirements:

• Pass a Drug & Alcohol Test


• Pass a Criminal Record Check


• Shift: 10hr/Day


• Rotation: 20 Days On/10 Days Off

The hourly wage for this position is $22.00. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.