Front Desk Housing Associate, Full Time

Compass Group Canada; Dubreuilville; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Career growth opportunities

Diversity & inclusion

Job summary

Compass Group Canada is seeking a Front Desk/Housing Associate to support guests in camp accommodations with reception and clerical duties, delivering a professional in-person and phone presence as part of our service team.

The role involves coordinating with housekeeping and maintenance, maintaining resident data, and generating daily and periodic reports while handling additional administrative tasks as required. Prior hotel guest services experience and strong MS Office skills are preferred.

Qualifications

• Hotel guest services experience.
• Minimum 2 years of customer service and reception experience in a fast-paced environment.
• Exceptional customer service attitude and experience.
• Experience in an administrative role.
• Proven time-management and organization skills.
• Excellent communication and interpersonal skills.
• Advanced computer skills in MS Office (Excel, Word, PowerPoint).
• Remote camp experience is an asset.

Responsibilities

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Complete daily and period reporting for management and client.
• Perform other administrative duties and functions as required.

Skills

Hotel guest services

Customer service

Reception experience

Administrative work

Time management

Communication skills

Interpersonal skills

MS Office

Remote camp experience

Tools

MS Office suite

Job description

Check guests in and out accommodation and provide administrative and/or clerical support to the project and/or Manager. Duties include general clerical, receptionist, and project-based work. Project a professional company image through in-person and phone interaction.

Now, If You Were To Come On Board As One Of Our Front Desk/Housing Associates, We’d Ask You To Do The Following For Us

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Complete daily and period reporting for management and client.
• Perform other administrative duties and functions as required.

Role Think you have what it takes to be our Front Desk/Housing Associate? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Hotel Guest Services experience.
• Minimum 2 years of customer service and reception experience in a fast-paced demanding environment.
• Exceptional customer service attitude and experience.
• Experience in an administrative role.
• Proven time-management and organization skills.
• Excellent communication and interpersonal skills.
• Advanced computer skills in MS Office (Excel, Word, PowerPoint).
• Remote camp experience is an asset.

Position Requirements

• Pass a Drug & Alcohol Test
• Pass a Criminal Record Check
• Shift: 10hr/Day
• Rotation: 20 Days On/10 Days Off

The hourly wage for this position is $22.00. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.