Front Desk: Community Services Assistant 2 (Part-Time)

City of Surrey; Surrey; On-site; CAD 35,000 - 37,000; Part time

Job summary

City of Surrey is seeking a Community Services Assistant 2 – Front Desk to deliver friendly, responsive service at the city's facilities. You will welcome visitors, register participants, book venues, and handle cash procedures in a fast-paced community setting.

This auxiliary, regular part-time role requires good communication and teamwork, with weekend/weekday/evening shifts, and a strong focus on safety and customer satisfaction. Training will be provided.

Qualifications

• Completion of Grade 10 or equivalent.
• Emergency First Aid and CPR certification.
• 6 months of experience in community service work.
• Ability to work independently and as part of a team is an asset.
• Excellent communication skills – both verbal and written.
• Customer Service Experience is an asset.
• Cash handling experience is an asset.

Responsibilities

• Front line customer service in person and over the phone.
• Assist with programs in various town centers, registering clients, booking facilities and implementing daily cash procedures.
• Maintain the program areas, ensuring the equipment is safe, clean and hazard-free at all times.
• Assist staff in planning, organizing, promoting, implementing and leading recreational activities as required.
• Other related job duties.

Skills

Customer service

Communication

Teamwork

Cash handling

Education

Grade 10 or equivalent

Job description

City of Surrey is seeking a Community Services Assistant 2 – Front Desk to deliver friendly, responsive service at the city's facilities. You will welcome visitors, register participants, book venues, and handle cash procedures in a fast-paced community setting.

This auxiliary, regular part-time role requires good communication and teamwork, with weekend/weekday/evening shifts, and a strong focus on safety and customer satisfaction. Training will be provided.