Community Services Assistant 2 – Front Desk

City of Surrey; Surrey; On-site; CAD 35,000 - 37,000; Part time

Job summary

City of Surrey is seeking a Community Services Assistant 2 – Front Desk to deliver friendly, responsive service at the city's facilities. You will welcome visitors, register participants, book venues, and handle cash procedures in a fast-paced community setting.

This auxiliary, regular part-time role requires good communication and teamwork, with weekend/weekday/evening shifts, and a strong focus on safety and customer satisfaction. Training will be provided.

Qualifications

• Completion of Grade 10 or equivalent.
• Emergency First Aid and CPR certification.
• 6 months of experience in community service work.
• Ability to work independently and as part of a team is an asset.
• Excellent communication skills – both verbal and written.
• Customer Service Experience is an asset.
• Cash handling experience is an asset.

Responsibilities

• Front line customer service in person and over the phone.
• Assist with programs in various town centers, registering clients, booking facilities and implementing daily cash procedures.
• Maintain the program areas, ensuring the equipment is safe, clean and hazard-free at all times.
• Assist staff in planning, organizing, promoting, implementing and leading recreational activities as required.
• Other related job duties.

Skills

Customer service

Communication

Teamwork

Cash handling

Education

Grade 10 or equivalent

Job description

City of Surrey

Community Services Assistant 2 – Front Desk

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers—forward. Build a City. Build a Future at the City of Surrey.

Scope

As a Community Services Assistant 2, you will have excellent customer skills, high energy, and an enthusiastic approach to your work and enjoy the chance to be a part of a team that values leadership and organizational talents. This is an auxiliary position which includes weekend/weekday/evening shifts.

Employment Status

Union - CUPE Local 402 – Regular Part-Time.

Responsibilities

• Front line customer service in person and over the phone.
• Assist with programs in various town centers, registering clients, booking facilities and implementing daily cash procedures.
• Maintain the program areas, ensuring the equipment is safe, clean and hazard-free at all times.
• Assist staff in planning, organizing, promoting, implementing and leading recreational activities as required.
• Other related job duties.

Qualifications

• Completion of Grade 10 or equivalent.
• Emergency First Aid and CPR certification.
• 6 months of experience in community service work.
• Ability to work independently and as part of a team is an asset.
• Excellent communication skills – both verbal and written.
• Customer Service Experience is an asset.
• Cash handling experience is an asset.

Hourly Rate

$25.54

• Year 1: $25.54
• Year 2: $26.15
• Year 3: $26.83

This Posting Closes on November 24, 2026.