Front Desk Agent

Watrous Manitou; Canada; Hybrid; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Free parking available

Job summary

Manitou Springs Resort and mineral SPA in Saskatchewan seeks a Front Desk Clerk to welcome guests, register arrivals, and assign rooms, handling reservations and inquiries.

You will process group arrivals and departures, take payments, provide information about hotel facilities and local attractions, and maintain occupancy records with accuracy.

Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service

Job description

Employer Name:
Manitou Springs Resort and mineral SPA

This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank.

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service

Other benefits

• Free parking available