Front Desk

Greater Moncton Hotel Association; City of Moncton; On-site; CAD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Group insurance benefits

Free parking available

Parking available

Job summary

Greater Moncton Hotel Association is seeking a front desk clerk for a busy Moncton hotel. The ideal candidate is bilingual, with a secondary school diploma and 1 to less than 7 months of experience.

This is an on-site role, 35 hours per week, at $16.00/hour, with health, financial and other benefits. You will greet guests, manage check-ins/outs, handle reservations, provide information on facilities and local attractions, balance cash, and support a range of front-desk tasks with accuracy and

Qualifications

• Secondary school graduation certificate required.
• Bilingual (English and French) abilities preferred.
• 1 to less than 7 months of related experience.
• On-site work location in Moncton, NB.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about local points of interest.
• Exchange foreign currency.
• Process departures, calculate charges and receive payments.
• Balance cash and complete balance sheets and related forms.
• Maintain inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Clerical duties (faxing, filing, photocopying).
• Answer telephone and relay messages.
• Assist guests with special needs.
• Deliver wakeup calls and provide customer service.
• Light housekeeping and cleaning duties.

Skills

Client focus

Dependability

Interpersonal skills

Excellent oral communication

Excellent written communication

Organized

Team player

Education

Secondary school graduation certificate

Tools

Multiline switchboard

Word processing software

Database software

Computerized bookkeeping system

Central reservation system (CRS)

Spreadsheet

Internet

Job description

front desk clerk, hotel

Job details

Education: Secondary (high) school graduation certificate.

Work setting: Hospitality industry. Hotel, motel, resort.

Languages

Bilingual

Experience

1 to less than 7 months

On site

Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Experience and specialization

• Multi-line switchboard
• Word processing software
• Database software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Spreadsheet
• Internet

Additional information

• Bondable

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance

Other Benefits

• Free parking available
• Other benefits
• Parking available

Who can apply for this job?

You Can Apply If You Are

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Terms and conditions

• Location Moncton, NB E1C 1H5
• Work location On site
• Salary$16.00HOUR hourly / 35 hours per week
• Terms of employment Permanent employmentFull time
• Early morning, Day, Weekend, Flexible hours
• Starts as soon as possible
• Benefits: Health benefits, Financial benefits, Other benefits
• vacancies 2 vacancies

Advertised until

2026-10-01