Front Desk

Greater Moncton Hotel Association; City of Moncton; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Health care plan

Dental plan

Vision care benefits

Group insurance benefits

Life insurance

Free parking available

Parking available

Job summary

Hyatt Place in Moncton, NB is seeking a front desk clerk to greet guests, check them in and out, and handle reservations at an on-site location. The role requires customer service skills and basic computer familiarity, with duties including cash handling, information provision, and coordinating room assignments.

Starts ASAP in a hospitality setting. Education required is a secondary school graduation certificate.

Qualifications

• Required: secondary school diploma.
• Experience with hotel front desk tasks is beneficial.
• Familiarity with computer systems and basic software tools is expected.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and local points of interest.
• Exchange currency and process payments at check-out.
• Balance cash and complete daily cash reports.
• Maintain inventory of vacancies and room assignments.
• Answer phones and relay messages; assist guests with special needs.

Education

Secondary (high) school graduation certificate

Tools

Computerized bookkeeping system

Central reservation system (CRS)

Spreadsheet

Internet

Word processing software

Database software

Multi-line switchboard

Computer and technology knowledge

Job description

front desk clerk, hotel

Hyatt Place

Location

• Moncton, NB E1C 1H5
• Work location: On-site

Salary

Salary$16.00HOUR hourly / 35 hours per week

Terms of employment

• Permanent employment
• Full time

Working hours

• Early morning, Day, Weekend, Flexible hours

Start date

Starts as soon as possible

Education

• Secondary (high) school graduation certificate

Work setting

Hospitality industry. Hotel, motel, resort.

Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wake-up calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Experience and specialization

Experience: 1 to less than 7 months

• Computer and technology knowledge
• Multi-line switchboard
• Word processing software
• Database software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Spreadsheet
• Internet

Security and safety

• Bondable

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance

Other Benefits

• Free parking available
• Other benefits
• Parking available

Who can apply for this job?

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until 2026-10-01