Front Counter Equipment Rental & Sales Specialist

Rentco-Equipment-Ltd.; Peace River; On-site; CAD 27,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

RRSP/DPSP program

Stable, year-round employment

Employee discount

Promote from within

Employee referral bonus

Fantastic team to work with

Monthly cake days

Job summary

Rentco Equipment Ltd. is seeking a full-time Equipment Rental/Sales (Front Counter) Representative at our Peace River branch to deliver friendly, knowledgeable service to construction, oilfield, and homeowner clients.

You will handle rentals and purchases in person or by phone, process invoices with POR, dispatch drivers, maintain stock, and participate in weekend/on-call rotations while building strong product knowledge and lasting customer relationships.

Qualifications

• 2-3 years experience in the rental industry or proven knowledge of construction, forestry, and oilfield equipment.
• Ability to work Monday- Friday and be a part of a weekend and on-call schedule.
• Excellent customer skills.
• Excellent time management and problem-solving skills.
• Intermediate computer skills, including programs Microsoft Excel and Outlook, and the ability to learn our internal software.

Responsibilities

• Providing excellent customer service in-person, over the phone, via email, or through Kenect by providing them with information about our equipment and stock.
• Dispatching drivers and equipment to customer locations.
• Processing customer rentals and purchases using POR and in accordance with Rentco’s procedures.
• Preparing detailed invoices and customer statements.
• Directing customers where to pick up equipment and notifying Shipper/Receiver’s using two-way radios.
• Maintaining a high level of product and service knowledge through dealer specific training.
• Following up with customers and cold calling when applicable to drive more business
• Participating in merchandizing and promotional activities
• Creating work orders for damaged or deficient equipment
• Verifying received shipments and notifying Manager of discrepancies
• Keeping shelf selection areas stocked and clean and orderly
• Participating in a Saturday rotation and on-call rotations

Skills

Customer service

Time management

Problem solving

MS Excel

Outlook

Internal software

Tools

Point of Rental (POR)

Job description

Rentco Equipment Ltd. is seeking a full-time Equipment Rental/Sales (Front Counter) Representative at our Peace River branch to deliver friendly, knowledgeable service to construction, oilfield, and homeowner clients.

You will handle rentals and purchases in person or by phone, process invoices with POR, dispatch drivers, maintain stock, and participate in weekend/on-call rotations while building strong product knowledge and lasting customer relationships.