Front Counter Equipment Rental Representative (Rentco's Tool Shed)

Rentco-Equipment-Ltd.; Grande Prairie; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

RRSP/DPSP program

Employee discount & free rentals

Promote from within

Job summary

Rentco Equipment Ltd.'s Tool Shed in Grande Prairie is seeking a Front Counter Equipment Rental Representative to help customers with equipment, rentals, and purchases. You will maintain product knowledge, process invoices, and manage work orders for damaged equipment.

The role requires strong customer service, time management, and basic computer skills (Excel/Outlook) with the ability to learn internal software. Competitive hourly wages with full benefits and growth opportunities are offered.

Qualifications

• Experience in retail or yard/home maintenance equipment knowledge is preferred.
• Able to work Monday to Friday 8-5 or 9-6 with Saturday rotation and Sundays in spring/summer.
• Excellent customer skills and strong time management and problem-solving abilities.
• Intermediate computer skills including Excel and Outlook and ability to learn internal software.

Responsibilities

• Assisting customers in-store and over the phone by providing information about equipment and stock.
• Processing customer rentals and purchases.
• Maintaining high level of product and service knowledge.
• Participating in merchandising and promotional activities.
• Preparing detailed invoices and customer statements.
• Creating work orders for damaged or deficient equipment.
• Verifying received shipments and notifying Manager of discrepancies.
• Keeping shelf areas stocked, clean and orderly.

Skills

Customer service

Time management

Problem-solving

Retail experience

Tools

Microsoft Excel

Outlook

Internal software learning

Job description

Rentco's Tool Shed (a division of Rentco Equipment Ltd.) is a local company that has been servicing Grande Prairie and the Peace Country for over 60 years. They provide the tools and equipment to complete home-owner repairs and maintenance. Rentco's Tool Shed is also a \"go-to\" place in Grande Prairie for event rentals, permanent holiday lighting, and Stihl and Husqvarna tools.

We are currently hiring a full-time Front Counter Equipment Rental Representative.

As the Front Counter Equipment Rental Representative, you are responsible for:

• Assisting customers in-store and over the phone by providing information about our equipment and stock
• Processing customer rentals and purchases
• Maintaining a high level of product and service knowledge
• Participating in merchandizing and promotional activities
• Preparing detailed invoices and customer statements
• Creating work orders for damaged or deficient equipment
• Verifying received shipments by checking order against shipping documents and notify Manager of any discrepancies and omissions
• Keeping shelf selection areas stocked and clean and orderly

You have the following skills and abilities:

• Previous experience in the retail industry or proven knowledge of yard and home maintenance equipment
• Ability to work Monday to Friday from either 8-5 or 9-6 and on a Saturday rotation with increased hours, including Sundays during the spring and summer
• Excellent customer skills
• Excellent time management and problem-solving skills
• Intermediate computer skills, including programs Microsoft Excel and Outlook, and the ability to learn our internal software

Rentco's Tool Shed offers:

• Competitive wages (This position pays $20.00-$22.00/hr.)
• Comprehensive benefits
• RRSP/DPSP program
• Stable, year-round employment
• Employee discount & free rentals
• Promote from within policy
• Employee referral bonus
• Fantastic team to work with
• Monthly cake days to celebrate birthdays and work anniversaries