Framing Manager: Lead, Sell & Deliver Custom Frames

The Michael's Companies; Canada; Hybrid; CAD 26,000 - 32,000; Full time

Job summary

The Michaels Companies Kingston store in Ontario is seeking a proactive leader to oversee framing specialists and drive customer-centered sales. You will coach a team to deliver high-quality framing solutions, while ensuring exceptional service and adherence to SOPs and company programs.

You will manage workload, plan staffing, and participate in interviewing, onboarding, and performance management. A focus on safety, inventory control, and weekly KPI attainment is essential.

Qualifications

• Experience in retail management.
• Experience leading a sales team.
• Basic computer skills required.

Responsibilities

• Lead and coach a team of framers to deliver high-quality framing solutions.
• Drive custom framing sales by advising customers on framing options.
• Assist customers in creating memorable framing solutions for their art.

Skills

Retail Leadership

Customer Service

Team Building

Inventory Control

Job description

The Michaels Companies Kingston store in Ontario is seeking a proactive leader to oversee framing specialists and drive customer-centered sales. You will coach a team to deliver high-quality framing solutions, while ensuring exceptional service and adherence to SOPs and company programs.

You will manage workload, plan staffing, and participate in interviewing, onboarding, and performance management. A focus on safety, inventory control, and weekly KPI attainment is essential.