Food Services Supervisor

Saisethsons Realty Inc; Ottawa; On-site; CAD 36,000 - 44,000; Full time

Benefits offered by this job

Vacation 10 days per year

Job summary

Tim Hortons in Woodbridge, ON is seeking a Food Services Supervisor to lead the restaurant team on a shift-by-shift basis. You will supervise staff, schedule duties, ensure quality standards, and handle guest feedback while maintaining inventory and cost controls.

The role requires completion of secondary school and experience in food service; leadership and communication skills are essential. This permanent full-time position offers 10 days of vacation per year and an hourly wage of $21 with

Qualifications

• Secondary school completion.
• 7+ months of related experience in food service.
• College program in food service administration or related is an asset.
• Proven leadership and problem-solving skills.

Responsibilities

• Supervise, direct and coordinate restaurant team members during shifts.
• Schedule staff and assign duties with clear directions.
• Lead by example and treat guests and team with respect.
• Oversee food service activities, inventory and quality control.
• Train staff in duties, sanitation and safety procedures.
• Manage guest feedback and resolve issues promptly.
• Prepare reports and performance analysis for management.

Skills

Supervision

Staff scheduling

Leadership

Guest service

Education

College diploma in food service administration or related

Job description

Food Services Supervisor

Title of position: Food Services Supervisor

Business legal Name: Saisethsons Realty Inc

Company operating name: Tim Hortons

Number of Position: 1

Business Address: 111 Humberview Drive, Woodbridge, ON L4H 1B5

Location of work: 36 El Alamein Rd, Borden, ON L0M 1C0

Terms of employment: Permanent – Full Time Position

Salary: An hourly rate of $21 for 35-40 hours per week

Eligible for over time after 44 hours per week.

The Salary will be subject to regular review based on annual performance

Vacation: 10 days per year

Language of Work: English

Job duties

• Supervise, direct and coordinate restaurant team members throughout their shift
• Schedule staff and assigns duties and provides ongoing, specific direction to team members
• Lead by example and demonstrates the importance of treating every team member and guest with respect
• Supervise, co-ordinate and schedule the activities of staff who serve food;
• Train staff in job duties, sanitization and safety procedures;
• Orientate and monitors new team members
• Estimate and order ingredients and supplies required for food preparation;
• Maintaining all inventories required for food department, keeping records of quantity of food used and preparing food for storage;
• Ensures that all product and packaging is properly merchandised and stocked
• Handling guest feedback and queries;
• Supervises team members to ensure primary and secondary duties are completed
• Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
• Ensure that food and service meet quality control standards; and
• Preparing reports and other performance analysis documentation for management.

Job Requirements – Skills requirements

• Completion of secondary school
• Previous experience in food preparation or service (7 months or more of related experience)
• Completion of college program in food service administration, hotel and restaurant management or related discipline an asset
• Proven leadership and problem-solving skills
• Driven and focused. Passion for people and service excellence

“We encourage applications from Indigenous Peoples, Newcomers to Canada, Aboriginal persons, or new immigrants”