Food Service Supervisor

608940 BC LTD - DBA Tim Hortons; Salmon Arm; On-site; CAD 27,758 - 29,274; Full time

Benefits offered by this job

Competitive hourly pay

Staff meal discounts

Company benefits eligibility

Job summary

608940 BC LTD – DBA Tim Hortons in Salmon Arm, BC is hiring a Food Service Supervisor. Immediate start with permanent, full-time shifts including evenings, weekends, and holidays. Wage range is $20.15–$21.25 per hour, with meal discounts and standard company benefits eligibility.

Supervisors will manage food prep and service, schedule staff, monitor quality, and ensure customer satisfaction. Prior supervisory experience in fast food is preferred; education is a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent is required or asset.
• Minimum 1 year supervisory experience in fast food or restaurants.
• Strong leadership, communication and coaching skills.
• Ability to stay organized in a fast-paced, high-volume environment.
• Willingness to work early mornings, evenings, weekends and holidays.

Responsibilities

• Supervise, coordinate and schedule staff who prepare and serve food.
• Estimate and order ingredients and supplies for meals.
• Establish work schedules and ensure procedures are followed.
• Maintain stock, sales, wastage records and report to management.
• Train staff on duties, sanitation and safety procedures.
• Ensure food and service meet quality and brand standards.
• Handle cash, opening and closing procedures accurately.
• Ensure customer satisfaction and resolve issues as needed.
• Maintain positive team relations and morale.
• May assist with taking customer orders and duties of food counter attendant.

Skills

Leadership

Communication

Team coaching

Organizational skills

Calm under pressure

Education

High school diploma

Tools

POS system

Job description

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Company Operating Name: 608940 BC LTD – DBA Tim Hortons

Business Address: 270 – 4th Street NE Salmon Arm, BC V1E 4S1

Number of Positions: 6

Title of Position: Food Service Supervisor (NOC 62020)

Starts Immediately: Yes

Terms of Employment: Permanent, full-time position with a standard probationary period; shifts may include evenings, weekends, and holidays.

Wage: $20.15-$21.25/ hour

Benefits Package: Competitive hourly pay, staff meal discounts, and eligibility for standard company benefits as offered by the employer.

Location of work: 270 – 4th Street NE Salmon Arm, BC V1E 4S1

Education: No Degree Certificate or Diploma

Job Duties:

• Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food to serve to guests.
• Estimate and order ingredients and supplies required for meal preparation.
• Establish work schedules and ensure staff follow procedures.
• Maintain records of stock, sales and wastage and report to management.
• Train staff in job duties, and sanitation and safety procedures and ensure skill transfer to new employees.
• Ensure that food and service meet quality control standards and corporate brand standards.
• Deal with cash, opening and closing procedures with accuracy.
• Ensuring customer satisfaction and resolving issues as required.
• Maintain a climate relationship between team members.
• May have to take customer orders from customers and perform duties of Food Counter attendant when required.

Job Requirements:

• Secondary school graduation certificate or equivalent is an asset.
• 1 year of supervisory experience or several years of fast food/restaurants is required.
• Strong leadership, communication, and team-coaching skills.
• Ability to stay organized and keep calm in a fast-paced, high-volume environment.
• Basic computer and point-of-sale system knowledge is an asset.
• Understanding of food safety, cleanliness, and workplace health and safety practices.
• Willingness to stand for long periods, lift moderate supplies, and work flexible shifts including early mornings, evenings, weekends, and holidays.