Food Services Manager

SkillsBank; Calgary; On-site; CAD 53,000 - 64,000; Full time

Benefits offered by this job

Employee meal discounts

On-the-job training

Job summary

Edo Japan Country Hills is seeking a Food Services Manager to lead daily restaurant operations at our Country Hills Village NE Calgary location. This hands-on leadership role oversees front-of-house and kitchen activities, maintains safety standards, and drives profitability while delivering high-quality Japanese-inspired fast-casual meals.

The role requires 2–3 years of restaurant management, English fluency, and a College/CEGEP diploma or equivalent.

Qualifications

• Fluent in English is required.
• College/CEGEP diploma or equivalent.
• 2 years to less than 3 years of restaurant management or supervisory experience; quick service or casual dining preferred.
• Strong leadership, communication and problem-solving skills.
• Proficiency with Microsoft Office, POS systems and restaurant management tools.
• Thrives in a fast-paced environment with multiple priorities.
• Physically capable of the job (standing, lifting).
• Flexible availability including evenings and weekends.
• Valid Food Handler Certification (Food Safe) and familiarity with Canadian regulations are assets.

Responsibilities

• Lead all daily restaurant operations, coordinating front-of-house service and kitchen activities for smooth performance.
• Develop staff schedules, assign responsibilities, and adjust operations during peak times.
• Monitor sales performance, control labor and food costs, manage inventory, and support profitability goals.
• Train, coach, and supervise team members; conduct performance reviews.
• Enforce food safety and sanitation standards per Alberta Health regulations and company policies.
• Oversee food purchasing, supplier relationships, portion control, and waste minimization.
• Respond to customer inquiries, complaints, and feedback to ensure guest satisfaction.
• Maintain employee records, assist with payroll, and complete regulatory documentation.
• Supervise food preparation to meet quality expectations and keep facility clean and organized.
• Promote menu items, support sales initiatives, and foster a positive team culture.

Skills

Fluent in English

Leadership

Communication

Problem-solving

Multi-tasking

Education

College/CEGEP diploma or equivalent

Tools

Microsoft Office

POS systems

Restaurant management tools

Job description

Employer: Edo Japan, Country Hills

Location of work: #235, 130 Country Village Rd NE, Calgary, AB T3K 6B8

Position: Food Services Manager

Position Type: Permanent, Full-time

Salary: $37.50 hourly for 30 hours per week

Schedule: Includes days, evenings and weekends

Openings: 1

Position Summary

Dragon Holdings Ltd. o/a as Edo Japan is seeking an experienced Food Services Manager to lead daily operations at our busy Country Hills Village (NE Calgary) location. In this key leadership role, you will guide a team in delivering high-quality Japanese-inspired fast-casual meals, maintain excellent customer experiences, ensure compliance with all safety and quality standards, and help drive the location's success and profitability. This is an ideal opportunity for a hands-on leader who enjoys the energy of a quick-service restaurant environment.

Work Setting: Restaurant and food service

Work Location: On-site only (all duties performed at the restaurant location - no remote work)

Main Duties and Responsibilities

• Lead all daily restaurant operations, coordinating front-of-house service and kitchen activities for smooth performance during all hours.
• Develop staff schedules, assign responsibilities, and adjust operations to manage peak traffic effectively.
• Monitor sales performance, control labor and food costs, manage inventory levels, and contribute to profitability goals.
• Train, coach, and supervise team members; conduct performance reviews and handle any staff-related matters.
• Enforce strict food safety, sanitation, and workplace health standards in accordance with Alberta Health regulations and company policies.
• Oversee food purchasing, supplier relationships, portion control, and waste minimization while upholding consistent product quality.
• Respond promptly to customer inquiries, complaints, and feedback to ensure high levels of guest satisfaction.
• Maintain accurate employee records, assist with payroll, and complete necessary regulatory documentation.
• Supervise food preparation to meet quality expectations.- Keep the entire facility clean, safe, and well-organized, including regular cleaning of kitchen equipment, workstations, and dining areas.
• Promote menu items, support sales initiatives, and build a positive, customer-focused team culture.

Qualifications and Requirements

• Candidates must be fluent in English.
• Possess a College/CEGEP diploma or equivalent.
• 2 years to less than 3 years of restaurant management or supervisory experience in food service, with quick service or casual dining experience being preferred.
• Strong leadership, communication, and problem-solving skills.
• Proficiency with Microsoft Office, POS systems, and restaurant management tools.
• Ability to thrive in a fast-paced environment while handling multiple priorities.
• Physically capable of meeting the demands of the role (prolonged standing, moderate lifting, etc.).
• Flexible availability, including evenings and weekends.
• Valid Food Handler Certification (Food Safe) and familiarity with Canadian food safety regulations are strong assets.
• Reliable, detail-oriented, and committed to delivering excellent guest experiences with a positive attitude.

What We Offer

• Competitive hourly wage of $37.50/hour with opportunities for growth.
• Stable full-time hours in a supportive, team-oriented environment.
• Comprehensive on-the-job training and ongoing development support.
• Employee meal discounts.
• A dynamic workplace where your contributions directly impact the success of the location.

Edo Japan is an equal opportunity employer and welcomes appilcations from all qualified candidates.