Lead Food Service Manager - Fast-Casual Japanese Kitchen

SkillsBank; Calgary; On-site; CAD 53,000 - 64,000; Full time

Benefits offered by this job

Employee meal discounts

On-the-job training

Job summary

Edo Japan Country Hills is seeking a Food Services Manager to lead daily restaurant operations at our Country Hills Village NE Calgary location. This hands-on leadership role oversees front-of-house and kitchen activities, maintains safety standards, and drives profitability while delivering high-quality Japanese-inspired fast-casual meals.

The role requires 2–3 years of restaurant management, English fluency, and a College/CEGEP diploma or equivalent.

Qualifications

• Fluent in English is required.
• College/CEGEP diploma or equivalent.
• 2 years to less than 3 years of restaurant management or supervisory experience; quick service or casual dining preferred.
• Strong leadership, communication and problem-solving skills.
• Proficiency with Microsoft Office, POS systems and restaurant management tools.
• Thrives in a fast-paced environment with multiple priorities.
• Physically capable of the job (standing, lifting).
• Flexible availability including evenings and weekends.
• Valid Food Handler Certification (Food Safe) and familiarity with Canadian regulations are assets.

Responsibilities

• Lead all daily restaurant operations, coordinating front-of-house service and kitchen activities for smooth performance.
• Develop staff schedules, assign responsibilities, and adjust operations during peak times.
• Monitor sales performance, control labor and food costs, manage inventory, and support profitability goals.
• Train, coach, and supervise team members; conduct performance reviews.
• Enforce food safety and sanitation standards per Alberta Health regulations and company policies.
• Oversee food purchasing, supplier relationships, portion control, and waste minimization.
• Respond to customer inquiries, complaints, and feedback to ensure guest satisfaction.
• Maintain employee records, assist with payroll, and complete regulatory documentation.
• Supervise food preparation to meet quality expectations and keep facility clean and organized.
• Promote menu items, support sales initiatives, and foster a positive team culture.

Skills

Fluent in English

Leadership

Communication

Problem-solving

Multi-tasking

Education

College/CEGEP diploma or equivalent

Tools

Microsoft Office

POS systems

Restaurant management tools

Job description

Edo Japan Country Hills is seeking a Food Services Manager to lead daily restaurant operations at our Country Hills Village NE Calgary location. This hands-on leadership role oversees front-of-house and kitchen activities, maintains safety standards, and drives profitability while delivering high-quality Japanese-inspired fast-casual meals.

The role requires 2–3 years of restaurant management, English fluency, and a College/CEGEP diploma or equivalent.