food service supervisor

Tim Hortons; Northwestern Ontario; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated Food Service Supervisor to lead a dynamic team in a fast-paced environment. This role involves supervising staff, ensuring quality control, and addressing customer concerns to maintain high service standards. The ideal candidate will have a strong focus on client satisfaction, excellent interpersonal skills, and the ability to thrive under pressure. Join a team where your leadership will contribute to creating memorable customer experiences and efficient operations.

Qualifications

• 1-2 years of experience in food service supervision.
• Strong interpersonal skills and ability to work under pressure.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Establish work schedules and meet work schedules.
• Address customer complaints and maintain quality control.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate
• Odours

Work setting

• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 1 year to less than 2 years

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Applying to food service supervisor @ Tim Hortons

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