Food service supervisor

Tim Hortons (Hanna, AB); Hanna; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Dental plan

Disability benefits

Health care plan

Job summary

Tim Hortons (Hanna, AB) is seeking a hands-on supervisor to manage daily restaurant operations on site. The role requires 1–2 years of food service experience, leadership skills, and a focus on quality and customer satisfaction.

You will train staff, ensure sanitation, and handle customer concerns. This on-site position emphasizes shift coordination, stock control, and record-keeping, with benefits including health coverage.

Qualifications

• Requires 1 year to less than 2 years in food service or related roles.
• Ability to supervise and train staff in daily operations.
• Knowledge of sanitation and safety procedures.
• Capable of addressing customer complaints effectively.
• Experience in managing shifts and coordinating tasks.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.

Skills

Staff supervision

Food service experience

Customer service

Sanitation knowledge

Education

No degree, certificate or diploma

Job description

OVERVIEW

LANGUAGES

• English

EDUCATION

• No degree, certificate or diploma

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

BENEFITS

HEALTH BENEFITS

• Dental plan
• Disability benefits
• Health care plan