food service supervisor

Tim Hortons (Guelph); Guelph; On-site; CAD 40,000 - 50,000; Full time

Job summary

A prominent coffee shop in Guelph is seeking a manager to oversee staff and ensure high-quality service and food preparation. The ideal candidate will have at least a secondary school diploma and 1-2 years of experience in a supervisory role within a fast-paced environment. This permanent position offers 30 to 40 hours of work per week and includes team management responsibilities.

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to deal with complaints and maintain quality control.
• Experience in training staff and managing schedules.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Train staff in job duties, sanitation, and safety procedures.
• Establish methods to meet work schedules.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Coffee shop
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

Support for youths

• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Work Term : Permanent
• Hours : 30 to 40 hours per week

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