Food Service Supervisor

Ontario Trillium Foundation; Fort Nelson; On-site; CAD 23,000 - 32,000; Full time

Job summary

Tim Hortons in Fort Nelson, BC is seeking a Food Service Supervisor to lead daily operations, supervise staff, and maintain inventory while ensuring superb guest service. You will train new employees, manage shifts and uphold health and safety standards in a fast-paced setting.

The position requires at least one year of related experience, strong English skills, and the ability to work under pressure across mornings, afternoons, evenings, nights, weekends and holidays.

Qualifications

• Completion of high school education is required.
• Knowledge of English language is required.
• Minimum one year of previous work experience required in a similar field.
• Must be prepared to work under pressure.

Responsibilities

• Supervises team members to ensure primary and secondary duties are completed.
• Provides ongoing, specific direction to team members.
• Schedule shifts for staff members like team leaders, counter attendants.
• Maintain adequate level of inventory and minimize stock wastage.
• Provide training to new employees.
• Responds to guest service complaints in a timely manner and resolve them.
• Perform same duties as workers supervised.
• Must be available to work for any shifts (morning, afternoon, evening and night) including weekends and holidays.
• Assists the Restaurant Manager in driving sales and transactions during their shift.
• Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents.
• Encourages an exciting and fun work environment while motivating team members to meet goals.
• Leads by example and demonstrates the importance of treating every team member and guest with respect.
• Works in compliance with the occupational health and safety legislation.
• Complies with and enforces all Tim Hortons operating standards

Skills

Supervisory experience

Staff scheduling

Team leadership

Training

Customer service

Communication

Problem solving

Education

High school diploma

Job description

• Supervises team members to ensure primary and secondary duties are completed
• Provides ongoing, specific direction to team members
• Schedule shifts for staff members like team leaders, counter attendants
• Maintain adequate level of inventory and minimize stock wastage.
• Provide training to new employees
• Responds to guest service complaints in a timely manner and resolve them
• Perform same duties as workers supervised.
• Must be available to work for any shifts (morning, afternoon, evening and night) including weekends and holidays
• Assists the Restaurant Manager in driving sales and transactions during their shift
• Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents
• Encourages an exciting and fun work environment while motivating team members to meet goals
• Leads by example and demonstrates the importance of treating every team member and guest with respect
• Works in compliance with the occupational health and safety legislation
• Complies with and enforces all Tim Hortons operating standards

Job Description

Job Requirements:

Completion of high school education is required.

Knowledge of English language is required.

Minimum one year of previous work experience required in a similar field.

Must be prepared to work under pressure.

Job Title: Food Service Supervisor

Job Location: 5000 Cordova Way, Fort Nelson BC, Canada, V0C 1R0

Wages: $18.50 per hour

Job Type: Permanent, Full Time

Start date: As soon as possible

Requirements

• Previous supervisory experience (minimum 1 year) in fast food services industry
• Schedules staff and assigns duties and provides ongoing, specific direction to team members
• Leads by example and demonstrates the importance of treating every team member and guest with respect
• Provides on-going and consistent training that positively impacts the overall operations
• Reacts immediately to issues requiring attention during the shift
• Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
• Encourages an exciting and fun work environment while motivating team members to meet goals
• Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.